Specialist - Key User After Sales

REQUISITION ID:

LOCATION:

DEPARTRMENT:

Your Tasks

• Daily 1st level support for Interfaces between SAP CS and SAP SD module in alignment with global SD aftersales business
• Support and execution of the UAT for STC Aftersales with a focus on quotation planning, performing opservice and support of the interfaces between SAP CS and SAP SD module
• New ideas of Master data Preparation with LSMW (Definition, Testing, Validation) and ITO alignment calls for new LSMW
• Design, implement & improve existing or new KPIs with tools like Power BI or Microsoft Dynamics
• Basic understanding of key performance indicators (KPIs) and their importance in measuring business performance
• Familiarity with SAP reporting tools and ability to generate reports to track KPIs
• Good communication skills to share KPI results with stakeholders and team members
• Digitalize new checklists or create new versions of existing checklists within Service
  

Your Profile

• Several years of professional experience as a SAP key user or comparable position
• Very good knowledge of SAP CS/PM module and S4 / HANA
• Should have 4- 8 years of relevant experience
• Practical experience in training end users and in creating training documents
• Confident demeanour as well as teamwork and communication skills
• Structured way of working and problem-solving skills
• Open-mindedness to new technologies and methods
• Willingness to travel for project work and user training