Key Responsibilities Serve as the primary point of contact for assigned clients. Manage end-to-end client servicing – from onboarding to delivery. Coordinate with design, strategy, and creative teams to ensure timely execution. Review deliverables for accuracy, branding consistency, and quality (QA) before client handover. Maintain 100% error-free client communication and delivery . Understand client requirements clearly and translate them into actionable briefs. Proactively identify opportunities for account growth and upselling. Handle Key Account Management (KAM) for priority clients. Track project timelines, approvals, and feedback to avoid delays. Ensure high client satisfaction, retention, and relationship building. Requirements 1–3 years of experience in Client Servicing / Customer Success / Account Management (preferably in a creative, branding, or digital agency). Strong understanding of design/creative workflows (branding, campaigns, UI/UX, etc.). Excellent communication & presentation skills (verbal + written). Strong attention to detail for QA and error-free delivery. Ability to manage multiple clients/projects simultaneously. Familiarity with tools like Figma, Adobe Creative Suite, Trello/Asana, MS Office/Google Workspace . Problem-solving mindset with a client-first approach. Job Type: Full-time Pay: ₹10,919.37 - ₹30,000.00 per month Experience: Brand Servicing Executive: 2 years (Required) Customer Retention: 1 year (Required) Agency Servicing: 1 year (Required) Client Partner – Creative: 1 year (Required) Language: English (Preferred) Work Location: In person
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