Job Type: Freelancing About Us: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated Customer Service Executive to join our team and ensure smooth handling of client shipments. Key Responsibilities: Identify and generate new business opportunities in freight forwarding (Air & Sea). Develop and maintain strong relationships with clients and partners. Understand customer requirements and provide suitable freight solutions. Coordinate with operations and customer service teams to ensure smooth execution of shipments. Stay updated with industry trends, competitor activities, and market conditions. Regularly follow up with existing customers to ensure high satisfaction and repeat business. Requirements: 0–4 years of experience in sales/business development (preferably in logistics, freight forwarding, or shipping). Freshers with strong communication and negotiation skills are also welcome. Excellent communication (verbal & written) and presentation skills. Ability to meet targets and work independently. Strong problem-solving and customer-focused mindset. Good knowledge of MS Office (Word, Excel, PowerPoint). Own client base in freight forwarding will be an added advantage. What We Offer: Commission-based earning potential (details to be discussed during the interview). No monthly target pressure – focus on building clients and closing deals at your pace. Opportunity to earn unlimited income based on performance. Career growth opportunities in sales and business development. Supportive and professional work environment. Job Types: Full-time, Freelance Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: Remote
Job Type: Full-time About Us: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated Customer Service Executive to join our team and ensure smooth handling of client shipments. Key Responsibilities: Handle customer inquiries via phone, email, and in person with professionalism and accuracy. Coordinate with clients regarding shipment status, documentation, and delivery updates. Liaise with international agents , and internal departments to ensure timely execution of shipments. Manage booking, billing, and cargo tracking activities. Verify shipping documentation (BL, AWB, etc.). Resolve customer issues and escalate cases when necessary. Build strong relationships with existing and new customers. Requirements : 0–3 years of experience in freight forwarding / logistics / shipping industry. Freshers with strong communication skills and willingness to learn are welcome. Knowledge of import/export documentation is an advantage (training will be provided if not experienced). Ability to multitask, work under pressure, and meet deadlines. Customer-oriented mindset with problem-solving skills. What We Offer: Growth and career development opportunities. Friendly and professional work environment. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person