Solutions Architect

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Key Responsibilities

Solution Design & Architecture

• Good experience as a Solution Architect, someone should be able to design, troubleshooting and bug fixing when required.
• Define technical standards, best practices, and frameworks to ensure high-quality solution delivery.
• Translate business requirements into technical blueprints and system designs.

Troubleshooting & Bug Fixing

• Act as the

  go-to expert

  for diagnosing and resolving complex Salesforce issues.
• Perform deep root cause analysis for bugs, integration failures, and performance bottlenecks.
• Implement permanent fixes and recommend preventive measures to improve platform stability.

Technical Leadership & Development

• Provide hands-on guidance in Salesforce development (Apex, Lightning Web Components, Visualforce, SOQL/SOSL) when required.
• Mentor and support teams in troubleshooting and debugging.

Collaboration & Stakeholder Management

• Work closely with business stakeholders, project managers, and developers to align solutions with business goals.
• Communicate technical solutions and trade-offs effectively to both technical and non-technical audiences.
• Partner with integration teams to ensure seamless data flow across enterprise systems.

Required Skills & Qualifications

• 7+ years of Salesforce development, solution design experience and atleast 2-3 years of solution architect experience working currently.

• Strong background in Salesforce development (Apex, LWC, APIs, Integration).
• Expertise in

  debugging, troubleshooting, and bug fixing

  in Salesforce environments.
• Proven track record of delivering

  end-to-end Salesforce solutions

  .
• Salesforce certifications preferred.
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Salesforce Platform Developer II (nice to have)
• Strong problem-solving skills with the ability to think critically and deliver under pressure.
• Excellent communication and leadership abilities.

Benefits and Perks

• Health Insurance
• Referral Bonus
• Performance Bonus
• Flexible Working options