Solution Manager

Role Description

• We are looking for a skilled and experienced Solution Manager for our Datacenter Modernization (DCM) portfolio who will be responsible for designing, sizing, and presenting end-to-end datacenter solutions tailored to customer requirements.
• The ideal candidate will have strong expertise across servers, storage, virtualization, HCI, hybrid cloud, and backup technologies, and will support the sales cycle from technical qualification through to proposal and solution sign-off.

Must-have skills

• Infrastructure Assessment & Sizing
• Analyze current customer infrastructure and right-size solutions based on technical and business requirements.
• Recommend optimized configurations that align with customer objectives and workloads.
• Solution Design & Documentation
• Create detailed solution documents including:
• Bill of Materials/Quantities (BOM/BOQ)
• Scope of Work (SoW)
• High-Level Design (HLD)
• Low-Level Design (LLD)
• Design solutions using leading OEM architectures across compute, storage, virtualization, and backup.
• Work with OEMs for commercials. Assist the Account Managers and the Sales Co-ordinators in preparing a quotation/proposal.
• Technical Enablement & Engagement
• Conduct customer-facing demos and Proof of Concepts (PoCs).
• Present solutions using PPTs, architectural diagrams, and clear articulation of value propositions.
• Work closely with the Sales and Account teams to support project pursuits and drive deals to closure.
• Collaboration & Training
• Liaise regularly with Service Delivery teams to ensure smooth handover of designed solutions.
• Participate in ongoing technology trainings to stay up to date with evolving product stacks.
• Engage effectively with stakeholders across all customer levels (CxOs, IT Heads, Directors, Managers).

Technical Skills & Competencies:

• Core Expertise:
• Strong knowledge of Servers, Storage, Virtualization, Hyper-Converged Infrastructure (HCI), Virtual Desktop Infrastructure (VDI) and Backup solutions.
• Solid understanding of Hybrid Cloud architectures, PAYG models, and their GTM positioning.
• Cloud & Emerging Technologies:
• Exposure to Hyperscalers (AWS, Azure, GCP) is a plus.
• Knowledge of Containerization and Automation is an added advantage.
• Familiarity with emerging technologies such as:
• HPE GreenLake
• HPE Ezmeral
• HPE CloudPhysics
• RedHat OpenShift
• RedHat Ansible
• AI/ML & HPC platforms
• Operating Systems:
• Basic understanding of Windows and Linux server operating systems.

Tools & Sizing Utilities:

• Configuration Tools:
• HPE One Config Advanced (OCA)
• Dell Solutions Configurator,
• Dell Midrange Sizer
• VMware vSAN Sizer,
• Nutanix Sizer
• NetApp Fusion,
• NetApp Quote Edge
• Cisco CCW
• Performance Assessment Tools:
• Dell LiveOptics, RVTools
• Design & Visualization Tools:
• Draw.io, Microsoft Visio

Personality Traits

• Effective verbal and written Communication Skills
• Presentation skills
• Ability to defuse potential escalations
• Sense of ownership and urgency
• Passion for upskilling and staying current to market trends
• Ready to work in Shifts

OEM Knowledge & GTM Strategy:

• In-depth understanding of OEM ecosystems, including but not limited to:
• HPE, Dell, VMware (Broadcom), NetApp, Nutanix, Veeam, Commvault, RedHat, Citrix
• Ability to align solution design with the OEMs Go-To-Market (GTM) strategies.

Soft Skills & Travel:

• Excellent presentation, communication, and stakeholder engagement skills.
• Ability to interact with customer leadership (CxOs, IT Heads, Managers) to understand business and IT challenges.
• Willingness to travel across PAN India as per project or customer requirements.
• Requirement - Immediate.