Solution Architect (Presales)

As a Solutions Architect, you will be responsible for consulting with global AI customers in North America to understand their data requirements, demonstrate solutions through demos and proofs of concept, and develop end-to-end ML and automation strategies. Your role will involve collaborating with internal stakeholders to create techno-commercial proposals, defining contract SLAs with the sales team, and providing product feedback based on customer needs. It is essential to have a minimum of four years of experience in IT/product service delivery, hands-on expertise in data handling (specifically PostgreSQL and MS Excel), as well as strong analytical and problem-solving skills. You must be willing and able to work flexible hours to accommodate overlap with US business hours. Your responsibilities include collaborating with global AI customers on their data solutions, partnering with potential and current clients to understand their data needs and deliver demonstrations, showcasing expertise through solution development and proof-of-concepts, and designing and implementing machine learning and automation solutions. Additionally, you will work closely with internal stakeholders to develop techno-commercial proposals, collaborate with customers and sales leads to establish contract SLAs, and provide support and relay customer feedback to the product development team. Qualifications for this role include graduating from Tier 1 or Tier 2 engineering colleges, with an MBA preferred but not mandatory, having 4+ years of experience in IT/product service delivery, hands-on experience with data handling and reports using PostgreSQL and MS Excel, and a preference for candidates with experience in Applied AI. Ideal candidates should be problem solvers, eager to learn, and possess strong analytical and problem-solving skills. Benefits of this position include the opportunity to work with a world-class team on cutting-edge challenges, competitive salaries, medical/health insurance for self and family, a reward system for exceptional performance, an open culture, work accessories, a great work location, hybrid mode and flexible timings, good snacks, games, and a comfortable office environment, frequent office parties to foster colleague bonds, and participation in events and hackathons with exciting prizes.,