Software Engineering Technical Leader

Splunk

11 - 20 years

0 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

routing and switching routing protocols linux + troubleshooting ios-xr network architecture

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

You are not just a technical guide in your team but also possess the ability to drive your team towards technical expertise. You are passionate, care about customers success, and inspire others to feel the same
Actively engage, take ownership, and aim to resolution critical customer issues in Ciscos Routing portfolio
Provide guide support and be a critical point of contact for technical and operational issues that require engineering expertise to resolve
Apply analytical skills and profound technical knowledge to understand and resolve product and network problems of high complexity
Provide technical support to Cisco customer-facing teams and customers; provide status updates on the overall deployment projects
Actively engage with Cisco’s customer facing teams and travel to customer sites if needed
Efficiently apply lab setups to recreate and solve complex problems in systems due to configuration, software or hardware defects
Uncover systematic problems and drive plans with respective teams for long term solutions providing better customer experience and product/solution stability

Minimum Qualifications:

Bachelors in STEM with or more shown experience working in network engineering
Demonstrated experience working with protocols (BGP/OSPF/ISIS; EVPN, BFD, IPv4/IPv6; MPLS TE/FRR; L2/L3VPN; RSVP; Multicast (v4/v6)
Experienced with real-time operating systems commonly used in Networking systems like IOS-XR, IOS-XR
Experience with Linux and open-source technologies
Experience with large scale routing and switching architectures
Demonstrated experience fixing networking issues in live customer environments to effectively diagnose and resolve problems

Preferred candidate profile

CCIE routing or CCIE Service Provider
Familiarity with internal Cisco organization and eco-system (BU, AS, TS, PLM, Operations)
Master’s Degree or equivalent experience in STEM
Proven expertise with IOS XR based platform architectures i.e., Cisco 8000, NCS5500 / 5700, ASR9K, NCS540 and NCS560
Practical knowledge and experience with AI concepts and applications

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