Software Engineer II, Backend

Role Overview: As a Software Engineer II, Backend at Skit.ai, you will play a crucial role in designing and developing highly available, reliable, secure, and fault-tolerant systems. You will be responsible for managing multiple services, improving product reliability, and contributing to engineering efforts to solve complex problems. Additionally, you will be expected to provide technical support to address incidents and escalations efficiently. Key Responsibilities: - Design and develop highly available, reliable, secure, and fault-tolerant systems. - Take responsibility for multiple services and collaborate with Tech stakeholders to improve product reliability. - Contribute to engineering efforts from planning to execution and delivery to solve complex problems. - Manage individual priorities, deadlines, and deliverables effectively. - Provide Level 2 technical support to address incidents and escalations. Qualifications Required: - Bachelor's degree in Engineering. - Proven ability to design, develop, and manage microservices at scale. - Proficiency in handling incidents and escalations of complex technical issues. - Willingness to collaborate across team boundaries and work with different roles. - Eagerness to learn and experiment with new languages and technologies. About Skit.ai: Skit.ai is the pioneer Conversational AI company that is revolutionizing collections with omnichannel GenAI-powered assistants. Their Collection Orchestration Platform streamlines collection conversations by syncing channels and accounts, while their Large Collection Model (LCM) powers the strategy engine to optimize interactions and enhance customer experiences. Skit.ai has received prestigious awards and recognitions, including the BIG AI Excellence Award 2024 and the Stevie Gold Winner 2023 for Most Innovative Company. Headquartered in New York City, NY, Skit.ai is dedicated to driving innovation in the AI space. Note: This is a requirement for one of Uplers" clients - Skit.ai. Uplers aims to simplify the hiring process and support talents in finding relevant opportunities to progress in their career. Apply today for a chance to join a dynamic work environment and take your career to the next level!,