Software Engineer - Client Success

LogiNext is seeking a technically savvy and experienced Client Success Engineer to join our engineering team. As a Client Success Engineer, you will play a crucial role in ensuring the success of our clients by swiftly resolving technical issues across our entire SaaS product suite. Your primary responsibility will be to uphold the SLAs set by the organization and collaborate with the clients" operations team, engineering team, and other support team members to deliver exceptional service and support. Your responsibilities will include being hands-on with software and technology, such as JAVA, Spring, RESTful web services, Mongo, RDBMS, AWS, Python, and more. You will provide code-level enhancements, technical support, and ensure that our enterprise clients receive top-notch services within the defined SLAs. Troubleshooting application and software-related issues, working with the product development and DevOps engineering team, and managing multiple work requirements to meet deadlines will be key aspects of your role. To qualify for this position, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field and have at least 2 years of experience in developing scalable and distributed enterprise applications. Proficiency in Java, MySQL, MongoDB, and front-end technologies like HTML5, CSS3, jQuery, AngularJS, and D3.js is preferred. Additionally, you should possess excellent coding skills, a deep understanding of Agile SDLC, and strong communication, decision-making, and leadership abilities. If you are passionate about technology, have a proactive approach to problem-solving, and enjoy working in a collaborative environment, we would love to have you on board. Please note that this role may require weekend support on a rotational basis.,