Soft Bucket Jobs – Apply to Latest Soft Bucket Job Vacancies

0.0 - 4.0 years

1 - 3 Lacs

Bharatpur, Dausa, Jaipur

Work from Office

'1. Responsible for achievement of assigned collections for the respective buckets 2. Ensure remittance of cash and cheque, within stipulated timelines and ensure diligent receipting 3. Liaise with legal team for Collections support 4. Provide support for repossession of vehicles

Posted 1 week ago

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Soft Bucket Collection CNH Industrial

6.0 - 11.0 years

8 - 14 Lacs

Gurugram

Work from Office

Key Responsibilities Early Delinquency Management (090 DPD) Monitor and manage bucket-wise collections across 130, 3160, and 6190 DPD segments. Increase rollbacks, CD (current demand) resolution, and account normalization. Identify high-risk accounts using trend analysis and intervene proactively. 2. Call Center Coordination Drive contactability and promise-to-pay (PTP) conversions through BPO partners. Improve talk time, right-party contact rates, and efficiency per dial. Monitor scripts, performance, and quality of customer interaction; implement corrective action plans. 3. Cost-Effective Collections Optimize calling, digital, and feet-on-street strategy mix to lower cost of collection. Track resolution costs by bucket/channel and implement automation/digital-first strategies. 4. Compliance & Governance Ensure adherence to regulatory and internal compliance norms for soft bucket collection practices. Conduct regular audits, mystery calls, and BPO compliance checks. Escalate and resolve customer complaints with a preventive feedback loop. 5. System & Process Improvement Work with internal IT/product teams to enhance collection system capabilities, queue management, and rule engines. Develop and fine-tune workflows for auto-allocation, auto-escalation, and PTP tracking. 6. Digital & Self-Cure Strategy Promote digital payments, self-cure options, and bot/IVR integrations to reduce manual effort. Roll out WhatsApp, SMS, and email nudges for softer resolution and PTP reinforcement. Leverage UPI, net banking, and mobile payment integrations to improve payment conversion. 7. Reporting, Analytics & Forecasting Analyze bucket movement, resolution trends, call performance, and rollback effectiveness. Use predictive analytics to flag high-risk cases and recommend early interventions. Build and manage dashboards for internal reviews and leadership visibility. Experience Required 5 to 10 years of relevant experince in collection of soft buckets and call centre managemnt. Preferred Qualifications Graduate (MBA preferred)

Posted 2 weeks ago

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DRA || Baking Collection Voice Process Salary Upto 30k Connect

0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Qualification : HSC And Above Work From Office Location:- MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 27 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Rahul:- 9822687351

Posted 3 weeks ago

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Area Collection Manager Fibe

4 - 8 years

5 - 11 Lacs

Bengaluru, Hyderabad, Visakhapatnam

Work from Office

Role Overview: As a City/Area Collection Manager, you will be responsible for managing field collections, driving agency performance, and ensuring delinquency targets are met. This role requires a strong leader with a deep understanding of collection processes and hands-on experience in agency management. Core Responsibilities : Strong understanding of process management in collections Proficient in working with modern collection systems Allocate and monitor delinquent accounts with collection agencies Drive resolution targets and monitor agency performance Engage with delinquent customers via calls, emails, and visits Negotiate repayment terms based on customer financial situations Maintain accurate records of collection efforts and customer interactions Handle operational activities related to repayments and debit authorizations Ensure compliance with regulatory and internal processes Deliver customer-centric solutions with empathy Experience and Qualification Required: 4 8 years experience in Collection Agency Management and Field Collections. Good Communication Skills Graduation Mandatory

Posted 2 months ago

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Area Collections Manager - Two Wheeler Loan B2N Management Consulting (p) Ltd

4 - 9 years

4 - 8 Lacs

Karimnagar, Kurnool, Hyderabad

Work from Office

Manage collections operations for vehicle product portfolio, ensuring timely recovery. Oversee agency management activities, including training, performance monitoring. Develop & implement strategies for improving efficiency & reducing delinquencies.

Posted 3 months ago

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