Job Overview: We are seeking a proactive and detail-oriented Virtual Hygiene Coordinator to join our remote support team for a U.S.-based dental office. This role includes managing dental hygiene schedules, patient communication, insurance verification, and assisting with virtual front-desk tasks. Key Responsibilities: Manage and confirm daily hygiene appointments (target: 10 hygiene + 2 new patients/day) Reactivate inactive patients via phone outreach Perform pre-appointment checks: paperwork, insurance, and account status Perform post-appointment verifications: scheduling, claim submissions, clinical notes Assist with incoming calls (e.g., appointment confirmations, treatment clarifications) Handle outgoing follow-up and appointment confirmation calls Key Performance Indicators (KPIs): Maintain full hygiene schedules Keep broken appointments below 3% Reactivate inactive patients Promote and convert patients to SCP membership plans Requirements: Strong verbal and written English communication skills Basic understanding of dental terminology (training provided) Proficiency in using scheduling software and spreadsheets Excellent attention to detail and time management Work Hours: Monday to Friday | Evening/Night Shift (aligned with U.S. time zones) Job Type: Full-time Pay: ₹29,000.00 - ₹33,500.00 per month Benefits: Paid time off Schedule: Monday to Friday US shift Ability to commute/relocate: Thaltej, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Required) Location: Thaltej, Ahmedabad, Gujarat (Required) Shift availability: Night Shift (Required) Work Location: In person Expected Start Date: 16/07/2025
Job Overview: We are seeking a proactive and detail-oriented Virtual Hygiene Coordinator to join our remote support team for a U.S.-based dental office. This role includes managing dental hygiene schedules, patient communication, insurance verification, and assisting with virtual front-desk tasks. Key Responsibilities: Manage and confirm daily hygiene appointments (target: 10 hygiene + 2 new patients/day) Reactivate inactive patients via phone outreach Perform pre-appointment checks: paperwork, insurance, and account status Perform post-appointment verifications: scheduling, claim submissions, clinical notes Assist with incoming calls (e.g., appointment confirmations, treatment clarifications) Handle outgoing follow-up and appointment confirmation calls Key Performance Indicators (KPIs): Maintain full hygiene schedules Keep broken appointments below 3% Reactivate inactive patients Promote and convert patients to SCP membership plans Requirements: Strong verbal and written English communication skills Basic understanding of dental terminology (training provided) Proficiency in using scheduling software and spreadsheets Excellent attention to detail and time management Work Hours: Monday to Friday | Evening/Night Shift (aligned with U.S. time zones) Job Type: Full-time Pay: ₹29,000.00 - ₹33,500.00 per month Benefits: Paid time off Schedule: Monday to Friday US shift Ability to commute/relocate: Thaltej, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Required) Location: Thaltej, Ahmedabad, Gujarat (Required) Shift availability: Night Shift (Required) Work Location: In person Expected Start Date: 16/07/2025
Job Overview: We are seeking a proactive and detail-oriented Virtual Hygiene Coordinator to join our remote support team for a U.S.-based dental office. This role includes managing dental hygiene schedules, patient communication, insurance verification, and assisting with virtual front-desk tasks. Key Responsibilities: Manage and confirm daily hygiene appointments (target: 10 hygiene + 2 new patients/day) Reactivate inactive patients via phone outreach Perform pre-appointment checks: paperwork, insurance, and account status Perform post-appointment verifications: scheduling, claim submissions, clinical notes Assist with incoming calls (e.g., appointment confirmations, treatment clarifications) Handle outgoing follow-up and appointment confirmation calls Key Performance Indicators (KPIs): Maintain full hygiene schedules Keep broken appointments below 3% Reactivate inactive patients Promote and convert patients to SCP membership plans Requirements: Strong verbal and written English communication skills Basic understanding of dental terminology (training provided) Proficiency in using scheduling software and spreadsheets Excellent attention to detail and time management Work Hours: Monday to Friday | Evening/Night Shift (aligned with U.S. time zones) Job Type: Full-time Pay: ₹29,000.00 - ₹33,500.00 per month Benefits: Paid time off Ability to commute/relocate: Thaltej, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: US healthcare industry: 1 year (Preferred) healthcare industry: 2 years (Required) Language: English (Required) Location: Thaltej, Ahmedabad, Gujarat (Required) Shift availability: Night Shift (Required) Work Location: In person
We are seeking an experienced Dental Insurance Specialist to join our team. The ideal candidate will have prior hands-on experience in dental insurance billing, posting, authorizations, eligibility verification, and accounts receivables management. For the first 30 days, the role will involve observing and learning our current processes directly from the existing team member who manages these tasks. After the training and observation period, you will take full ownership of these responsibilities to ensure smooth and accurate insurance operations. Key Responsibilities: 1. Manage dental insurance billing, claims submission, and payment posting. 2. Verify insurance eligibility and benefits accurately. 3. Obtain and track pre-authorizations. 4. Handle accounts receivables, follow up on unpaid claims, and resolve discrepancies. 5. Ensure accuracy in patient accounts and statements. 6. Collaborate with office staff to improve workflow efficiency. Qualifications 1. Proven experience in dental insurance billing and AR (minimum [3 years] preferred). 2. Strong understanding of dental insurance processes, including EOBs and claim follow-ups. 3. Familiarity with dental practice management software (Open Dental, Dentrix, or similar is a plus). 4. Excellent attention to detail and problem-solving skills. 5. Strong communication and organizational skills. Compensation & Benefits : 1. Competitive salary based on experience. 2. Opportunities for growth and long-term stability. 3. Supportive work environment with professional development. Job Type: Full-time Pay: ₹15,386.15 - ₹30,000.00 per month Work Location: In person
Are you a motivated and organized individual with patient calling experience in the USA healthcare industry ? We’re looking for a Dental Office Coordinator to join our team and play a vital role in ensuring smooth front office operations while delivering exceptional support to our patients. Key Responsibilities: Greet and communicate with patients in a friendly and professional manner Handle inbound and outbound patient calls, addressing inquiries and concerns effectively Manage and reschedule appointments for the dental hygienist and dentists as needed Perform dental insurance eligibility verifications and assist with insurance-related queries Support front office operations and contribute to efficient patient flow Utilize hands-on experience in Dental Revenue Cycle Management (RCM) to support billing and collections Maintain accurate patient records and ensure timely follow-ups Requirements: Previous experience in a dental office setting (front desk, coordinator, or patient caller role preferred) Strong communication and interpersonal skills, especially with U.S. patients Knowledge of dental insurance processes and eligibility checks Proficiency with dental scheduling software and RCM practices Ability to multitask, stay detail-oriented, and work in a fast-paced environment Experience working in a U.S. healthcare/dental setup is highly preferred Salary Range: $300 – $400 (Paid in U.S. Dollars) If you’re passionate about patient care, have excellent communication skills, and a strong background in dental coordination and RCM , we’d love to hear from you! Job Type: Full-time Pay: ₹25,500.00 - ₹35,000.00 per month Experience: USA Healthcare: 2 years (Required) Insurance Calling (USA Healthcare): 2 years (Required) Language: English (Required) Location: Ahmedabad, Gujarat (Required) Shift availability: Night Shift (Required) Work Location: In person
Are you a motivated and organized individual with patient calling experience in the USA healthcare industry ? We’re looking for a Dental Office Coordinator to join our team and play a vital role in ensuring smooth front office operations while delivering exceptional support to our patients. Key Responsibilities: Greet and communicate with patients in a friendly and professional manner Handle inbound and outbound patient calls, addressing inquiries and concerns effectively Manage and reschedule appointments for the dental hygienist and dentists as needed Perform dental insurance eligibility verifications and assist with insurance-related queries Support front office operations and contribute to efficient patient flow Utilize hands-on experience in Dental Revenue Cycle Management (RCM) to support billing and collections Maintain accurate patient records and ensure timely follow-ups Requirements: Previous experience in a dental office setting (front desk, coordinator, or patient caller role preferred) Strong communication and interpersonal skills, especially with U.S. patients Knowledge of dental insurance processes and eligibility checks Proficiency with dental scheduling software and RCM practices Ability to multitask, stay detail-oriented, and work in a fast-paced environment Experience working in a U.S. healthcare/dental setup is highly preferred Salary Range: $300 – $400 (Paid in U.S. Dollars) If you’re passionate about patient care, have excellent communication skills, and a strong background in dental coordination and RCM , we’d love to hear from you! Job Type: Full-time Pay: ₹25,500.00 - ₹35,000.00 per month Experience: USA Healthcare: 2 years (Required) Insurance Calling (USA Healthcare): 2 years (Required) Language: English (Required) Location: Ahmedabad, Gujarat (Required) Shift availability: Night Shift (Required) Work Location: In person
Are you a motivated and organized individual with patient calling experience in the USA healthcare industry ? We’re looking for a Dental Office Coordinator to join our team and play a vital role in ensuring smooth front office operations while delivering exceptional support to our patients. Key Responsibilities: Greet and communicate with patients in a friendly and professional manner Handle inbound and outbound patient calls, addressing inquiries and concerns effectively Manage and reschedule appointments for the dental hygienist and dentists as needed Perform dental insurance eligibility verifications and assist with insurance-related queries Support front office operations and contribute to efficient patient flow Utilize hands-on experience in Dental Revenue Cycle Management (RCM) to support billing and collections Maintain accurate patient records and ensure timely follow-ups Requirements: Previous experience in a dental office setting (front desk, coordinator, or patient caller role preferred) Strong communication and interpersonal skills, especially with U.S. patients Knowledge of dental insurance processes and eligibility checks Proficiency with dental scheduling software and RCM practices Ability to multitask, stay detail-oriented, and work in a fast-paced environment Experience working in a U.S. healthcare/dental setup is highly preferred Salary Range: $300 – $400 (Paid in U.S. Dollars) If you’re passionate about patient care, have excellent communication skills, and a strong background in dental coordination and RCM , we’d love to hear from you! Job Type: Full-time Pay: ₹25,500.00 - ₹35,000.00 per month Experience: USA Healthcare: 2 years (Required) Insurance Calling (USA Healthcare): 2 years (Required) Language: English (Required) Location: Ahmedabad, Gujarat (Required) Shift availability: Night Shift (Required) Work Location: In person