Smartping provides advanced network performance monitoring solutions to ensure high availability and optimal performance of online services.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
End-to-end onboarding of SMS, WABA, RCS, Voice Services. Manage Recharges and Credit Limits for the onboarded Customers. First level troubleshooting of the issues related to SMS, WABA, RCS, Voice Services and further coordination with L2/L3 Teams. End-to-end customer handling to provide timely support for the raised issues. Respond to alerts, incidents and service requests related to Above mentioned services. Work in a shift-based rotation to provide continuous monitoring and support to customers. Show more Show less
Sahibzada Ajit Singh Nagar, Punjab, India
Not disclosed
On-site
Full Time
End-to-end onboarding of SMS, WABA, RCS, Voice Services. Manage Recharges and Credit Limits for the onboarded Customers. First level troubleshooting of the issues related to SMS, WABA, RCS, Voice Services and further coordination with L2/L3 Teams. End-to-end customer handling to provide timely support for the raised issues. Respond to alerts, incidents and service requests related to Above mentioned services. Work in a shift-based rotation to provide continuous monitoring and support to customers. Show more Show less
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