Role & responsibilities 1. Key Account Manager Serve as the primary point of contact for Amazon and Flipkart managing day-to-day operations and fostering strong relationships with platform account managers. Plan promotional calendars to align with business objectives. 2. Sales Develop and implement sales strategies to achieve revenue targets, including pricing, promotions, and discount planning. Monitor and analyze sales performance, traffic, conversion rates, and Return on Investment (ROI) metrics. 3. Product Listings & Content Optimization Oversee the creation and optimization of product listings, ensuring high-quality images, compelling descriptions, and adherence to platform guidelines. 4. Inventory & Supply Chain Coordination Collaborate with supply chain and operations teams to manage inventory levels, forecast demand, and ensure timely order fulfillment. Implement strategies to maintain optimal stock levels and reduce lead times. 5. Performance Monitoring & Reporting Analyze sales data, marketplace trends, and customer feedback to drive strategic decision-making. Prepare weekly and monthly performance reports with actionable insights for stakeholders. 6. Customer Relationship Management Ensure excellent customer experience by addressing queries, resolving complaints, and managing reviews. Preferred candidate profile Experience with Amazon and Flipkart platforms
Main Responsibilities Pre-Sales Engineering: Develop and maintain relationships with key stakeholders at India operators. Conduct regular visits to telecom operators to gather technical requirements and ensure alignment with our STB products. Participate in pre-sales activities, such as product presentations, technical demonstrations, and responding to RFPs and RFQs. Run hands-on testing and Proof of Concept (PoC) trials for STB products Provide technical guidance and support to the sales team and act as a trusted advisor to potential customers. Relay feedback from operators to the R&D and product teams to guide product development. · Analyze the competitive products in the regions and provide analysis report for internal study Product Testing & Support: Develop and execute detailed test plans Conduct hands-on testing of devices in various environments to identify connectivity, performance, and compatibility issues. Respond to support emails from end-users, providing technical assistance and troubleshooting guidance. Collaborate with product management and engineering teams to communicate test results, prioritize issues, and drive resolutions. Stay up-to-date on industry trends and emerging technologies to ensure our products meet the latest standards. Requirements: Technical Expertise: In-depth knowledge of STB（Both pure ATV OTT and DVB Linux STBs） Industry Experience: Established relationships with India pay-TV operators and experience in pre-sales or customer-facing technical roles. Testing Experience: Hands-on experience in configuring and testing STB and home networking devices and familiarity with testing tools (e.g., Adb, Wireshark, Iperf). Communication Skills: Excellent communication skills in both Hindi and English, with the ability to convey technical information effectively to technical and non-technical audiences. Location Preference: Candidates based in Delhi or Mumbai are strongly preferred. Job Type: Full-time Education: Bachelor's (Preferred)
Main Responsibilities Pre-Sales Engineering: Develop and maintain relationships with key stakeholders at India operators. Conduct regular visits to telecom operators to gather technical requirements and ensure alignment with our STB products. Participate in pre-sales activities, such as product presentations, technical demonstrations, and responding to RFPs and RFQs. Run hands-on testing and Proof of Concept (PoC) trials for STB products Provide technical guidance and support to the sales team and act as a trusted advisor to potential customers. Relay feedback from operators to the R&D and product teams to guide product development. · Analyze the competitive products in the regions and provide analysis report for internal study Product Testing & Support: Develop and execute detailed test plans Conduct hands-on testing of devices in various environments to identify connectivity, performance, and compatibility issues. Respond to support emails from end-users, providing technical assistance and troubleshooting guidance. Collaborate with product management and engineering teams to communicate test results, prioritize issues, and drive resolutions. Stay up-to-date on industry trends and emerging technologies to ensure our products meet the latest standards. Requirements: Technical Expertise: In-depth knowledge of STB（Both pure ATV OTT and DVB Linux STBs） Industry Experience: Established relationships with India pay-TV operators and experience in pre-sales or customer-facing technical roles. Testing Experience: Hands-on experience in configuring and testing STB and home networking devices and familiarity with testing tools (e.g., Adb, Wireshark, Iperf). Communication Skills: Excellent communication skills in both Hindi and English, with the ability to convey technical information effectively to technical and non-technical audiences. Location Preference: Candidates based in Delhi or Mumbai are strongly preferred. Job Type: Full-time Education: Bachelor's (Preferred)
The SCM Manager has responsibilities to ensure products delivery as plan, help factories to clear the blockers that hamper the production, and engage to push factories close the orders when products EOL. Position Summary: Assist HQ Supply Chain Team about suppliers / factories to source, qualification audit, site management. Assist HQ Supply Chain about supervision of the factories monthly production and shipment achievement. Manage the clearing and billing of each project, and solve the daily production issues on-site. Real-time status monitoring of factories and suppliers. Qualification: Bachelor degree in Supply Chain Management, Manufacturing or Engineering related preferred. 5+ years of experience in PMC or project / program management. Results oriented, with a strong time-goal concept. Good at communication & negotiation. Strong ability to take working pressures. Job Type: Full-time Experience: Supply chain management: 3 years (Required) Language: English (Required)
The STB NPI Engineer/Manager will lead the end-to-end New Product Introduction (NPI) process for Set-Top Boxes, ensuring seamless transition from design to mass production. This role involves cross-functional collaboration with R&D, hardware/software teams, suppliers, and manufacturing partners to deliver high-quality, cost-effective STB products on schedule. Responsibilities: Drive the STB NPI lifecycle from prototype to mass production, ensuring adherence to timelines, cost targets, and quality standards. Coordinate with R&D, hardware, and firmware teams to validate designs for manufacturability (DFM) and testability (DFT). Supplier & Manufacturing Coordination: Liaise with ODMs/OEMs, component suppliers, and contract manufacturers to resolve technical issues during prototyping and pilot runs. Oversee production ramp-up, yield improvement, and failure analysis (FA) for STB hardware/software. Testing & Compliance: Ensure STB products meet industry standards (e.g., DVB, ISRO, BIS, CE, FCC) and operator-specific requirements (e.g., Tata Sky, Airtel, Jio). Manage certification processes (e.g., Wi-Fi, HDMI, DRM) and environmental testing (e.g., temperature, humidity). Cross-Functional Collaboration: Work with QA/QC teams to define test plans and troubleshoot field failures. Support procurement in cost-down initiatives and alternate component sourcing. Qualifications & Skills · Education: Bachelor’s/Master’s in Electronics/Electrical Engineering or related field. · Experience: · 3+ years in NPI, manufacturing, or product development for STBs, IoT devices, or consumer electronics. · Familiarity with STB architectures (SoCs like Broadcom, STMicro, HiSilicon), middleware (e.g., Android TV, RDK), and streaming protocols (e.g., HLS, MPEG-DASH). · Technical Skills: · DFM/DFT, SMT/PCB processes, and failure analysis tools (e.g., oscilloscopes, logic analyzers). · Knowledge of production tools (e.g., MES, SAP) and quality standards (ISO 9001, IPC-A-610). · Soft Skills: · Strong project management (Agile/Waterfall) and problem-solving abilities. · Ability to work with global teams and suppliers. Job Type: Full-time Experience: NPI Engineer: 5 years (Required) Language: English (Preferred)