Needs Management Skills Everything should be managed nicely Have to Handle Store, Materials, Products.
Must Required : Only Experienced Candidates in apparel online selling would be considered Job Title: E-commerce Operations Executive (Ethnic Wear Brand) Location: Surat, Gujarat (India) Job Type: Full-time / Part-time (Flexible) Job Summary: We are looking for a highly organized and detail-oriented E-commerce Operations Executive to manage all aspects of our online ethnic wear business. The ideal candidate will oversee order processing, inventory management, customer communication, and coordination with suppliers and logistics partners. This role is crucial in ensuring a seamless shopping experience for our customers while maintaining smooth backend operations. Key Responsibilities: 1. Order Processing & Fulfillment: · Manage and process all online orders from various platforms (Website, Instagram, WhatsApp, etc.). · Coordinate with suppliers, warehouses, and courier partners to ensure timely dispatch and delivery. · Track shipments and handle delays or issues with logistics providers. · Generate shipping labels, invoices, and ensure proper packaging. 2. Inventory Management: · Maintain and update stock levels in real-time to avoid overselling. · Coordinate with suppliers for restocking and new inventory procurement. · Conduct periodic inventory audits to ensure accuracy. · Forecast demand and plan inventory accordingly. 3. Customer Support & Query Handling: · Respond to customer inquiries via email, WhatsApp, and social media regarding orders, returns, and exchanges. · Handle order cancellations, refunds, and replacements as per company policy. · Ensure customer satisfaction by resolving issues promptly. 4. Website & Marketplace Management: · Update product listings, pricing, and descriptions on the website and other marketplaces. · Ensure product images and details are accurate and appealing. · Monitor and optimize product listings for better visibility. 5. Returns & Refunds Management: · Process return requests and coordinate with logistics for pickups. · Inspect returned products and update inventory accordingly. · Initiate refunds or exchanges as per company policy. 6. Reporting & Analytics: · Maintain records of daily orders, sales, and returns. · Prepare weekly/monthly reports on order status, inventory levels, and customer feedback. · Identify operational bottlenecks and suggest improvements. Skills & Qualifications: · Experience: 1-3 years in e-commerce operations, preferably in fashion/ethnic wear. · Technical Skills: o Proficient in Excel/Google Sheets (for inventory tracking). o Familiarity with e-commerce platforms (Shopify, WooCommerce, Instagram Shopping, Amazon Seller Central, etc.). o Basic knowledge of logistics (Shiprocket, Delhivery, etc.). · Soft Skills: o Strong communication (written & verbal). o Problem-solving & multitasking ability. o Highly organized with attention to detail. · Preferred: Experience in handling Instagram-based orders. Perks & Benefits: · Competitive salary (based on experience). · Flexible working hours . · Opportunity to grow with a fast-paced start-up. How to Apply: Interested candidates can share their resume along with experience at 9033025106//ayushiskydigital@gmail.com
Must Required : Only Surat's candidates can apply with having prior experience in B2B textile industry, should have good sales skills Job Title: B2B Sales Executive – Dyed & Printed Fabrics (Surat Local Market) Company: Sky Digital Print Location: BRC, Udhna, Surat, Gujarat Contact: 📞 90330 25106 Industry: Textile – Dyed & Printed Fabrics Job Type: Full-Time Experience Required: Minimum 3–5 years in B2B Textile Sales (Surat Local Market) Job Summary: Sky Digital Print is hiring an experienced and well-connected B2B Sales Executive for our dyed and printed fabrics division. The ideal candidate must have in-depth experience in the Surat textile market, particularly in handling local B2B sales involving fabric brokers, garment manufacturers, job workers, and wholesalers. -Key Responsibilities: Develop and manage strong relationships with local clients in Surat including brokers, traders, job workers, garment units, and retail buyers. Generate sales for dyed and printed fabrics, manage orders, negotiate rates, and ensure timely follow-ups. Conduct regular market visits across Surat textile hubs (e.g., Ring Road, Pandesara, Sachin, Kadodara, Palsana). Coordinate with in-house production, design, and dispatch teams for smooth supply and customer satisfaction. Monitor market demand, pricing trends, and competition activity for dyed and printed fabric categories. Maintain accurate sales records, customer lists, and payment tracking. Achieve assigned monthly and quarterly sales targets. Requirements:3–5+ years of sales experience in dyed or printed fabrics (B2B only). Strong network of local buyers, brokers, and garment manufacturers in Surat. Deep knowledge of fabrics, dyeing & printing processes, and Surat’s textile business flow. Excellent negotiation and relationship-building skills. Should be self-motivated, target-driven, and capable of handling field work independently. Own two-wheeler and smartphone for local mobility and communication. Preferred Industry Background: Dyed/Printed Fabric Traders Textile Manufacturing Units Fabric Processing Houses Garment Supply Chains Salary & Benefits: Competitive base salary,Fuel allowance for local travel Growth opportunities in a reputed textile company Friendly and supportive work environment Apply Now:📞 Call or WhatsApp: 90330 25106 📍 Location: Sky Digital Print, Surat