Site Reliability Engineer - OpenShift

What will you do:

• Applies software engineering principles to the operations domain.
• Contributes to a service's codebase, writes automation that aids in the management of a service, and performs operational engineering work to support a service's Service Level Objectives (SLO).
• Ensures service reliability meets users needs, including internally critical and externally visible services
• Uses software & systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems
• Focuses on iterative improvement through toil reduction and error-budget enforcement
• Interfaces with both cloud IaaS and SaaS providers and internal stakeholders, including Support, IT, and Product Engineering, to achieve desired outcomes.
• Participates in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues
• Practice sustainable incident response and blameless postmortems
• Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve
• Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams

What will you bring

Bachelor's degree in computer science or a related technical field involving software or systems engineering, or practical experience demonstrating interest in SRE

2+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, OpenStack, etc.)

1+ years of experience administering a kubernetes-based production environment

2+ years of experience programming with at least one object-oriented language; Golang, or Python are a big plus

Ability to collaboratively troubleshoot and solve problems in a team setting

Basic understanding of UNIX or Linux operating systems The following will be considered a plus

Demonstrated comfort with collaboration, open communication, and reaching across functional boundaries

Passion for understanding users needs and delivering outstanding user experiences

Additional

Skills:

• Demonstrated ability to quickly and accurately troubleshoot system issues
• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
• 2+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
• 1+ years of experience with enterprise systems monitoring
• 2+ years of experience with enterprise configuration management software like Red Hat Ansible Automation Platform (AAP)
• Experience with static code analysis tools
• Some experience with code deployment across cloud-based environments
• Some experience with continuous Integration and continuous deployment approaches
• Some experience working with complex distributed systems
• Demonstrated ability to debug, optimize code and automate routine tasks
• Ability to work with minimal supervision and as part of a global team, and problem solving skills
• Experience working with agile development methodologies