Role & responsibilities
Direct Responsibilities
- Understanding of the flow & overall business in investment banking
- Basic understanding of the RISK Market, Counter party & credit RISK.
- Responsible Data integrity: responsible to check the data integrity within the system.
Research, diagnose, troubleshoot and identify solutions to resolve functional/data issues/queries
- Service transition basic knowledge – accept services, products/systems, determines where they are fit for purpose and assess readiness against agreed service acceptance criteria. t this role level, you will: make recommendations on go-live, early-life support and service acceptance.
- Application & User support core knowledge is mandatory having ITIL – V3-V4 , Alerting , Monitoring, Capacity management – Assessment, Database – SQL , PL SQL, Cloud infrastructure, python, deployment cycle, Incident management, Request management, Problem management, Change & Release management.
- Successful candidate is expected to perform the above tasks in collaboration and agreement with the team leaders, project leads and other development staff, and where necessary with the Business Analysts, Application Production and Infrastructure teams.
Technical & Behavioral Competencies
Technical Qualification
- Minimum 5-8 years’ experience in hands-on application support
- Hands-on experience in SQL – Sybase, Oracle, Python.
- Basics of DevOps and Kubernetes understanding, Cloud native, reporting tool- Power BI /equivalent
- Expert understanding of Dynatrace, Geneos, Splunk, equivalent monitoring & alerting tool
[ Good to have skills]
- Knowledge of Capital Market or Market Risk and Credit Risk would be an added advantage.
- Basic understanding of Jave, J2EE, Oracle
Non-Technical Qualifications
- Experience with working in an ITIL V3 & V4 along with service transition best practice
- Ability to multi-task, work under pressure & tight deadlines
- Self-motivated and highly professional with ability to lead and take ownership and responsibility
- Team player with strong interpersonal, oral and written communication skills.
- Excellent problem-solving and logical thinking.
- Innovation/Out-of-the-box thinking (Good to have)
Specific Qualifications (if required)
- B.E / B. tech or equivalent
Preferred Certifications / Affiliations:
- FRM/CFA certifications would be a plus.
- ITIL V4 Foundation
Preferred candidate profile