Site Reliability Engineer | Ahmedabad

Job purpose:

• To ensure the reliability, performance, and resilience of our systems by managing Windows and Linux servers, SQL Server, .NET applications, and Azure services, while bridging development and operations teams to foster a culture of reliability.

Who you are:

Lead incident management processes, carry out on-call duties, and effectively use incident management tools to manage and mitigate critical incidents.
Administer and fine-tune server infrastructures across both Windows and Linux platforms, ensuring high availability and performance. Scale, and maintain applications and services within a .NET framework, complemented by robust SQL Server management. Deploy web applications leveraging Angular, ensuring fluid interaction with backend services orchestrated in both Windows and Linux environments. Monitor and manage containerized workloads using Kubernetes, including Azure Kubernetes Services, across heterogeneous operating systems. Maintain Azure compute resources, Azure Load Balancers, and facilitate networking services for optimal performance and reliability. Manage proxy servers and load balancers such as NGINX and HAProxy to enhance application delivery in a mixed server environment. Support Elasticsearch clusters, SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS). Construct and manage comprehensive log aggregation strategies to support proactive monitoring and swift issue resolution. Define and track SLOs, SLAs, and SLIs, applying them to continuously refine service reliability. Utilize advanced monitoring systems to detect and preempt disruptions, ensuring system robustness. Experience with infrastructure as code and automation tools, including Terraform, Helm, and Ansible, to manage infrastructure lifecycle effectively. Work with diverse teams to embed reliability principles throughout the software development life cycle and to conduct insightful post-mortems without blame.

What will excite us:

Bachelor's or higher degree in Computer Science, Engineering, or a related field.
Demonstrable experience in SRE or similar roles, with responsibilities spanning both Windows and Linux server ecosystems. Working knowledge of of Microsoft SQL Server, Windows Server, .NET, MVC, Web API, C#, along with a robust understanding of Linux server administration. Experience in web based distributed micorservices based applications, particularly with MVC, Web API, Angular and nodeJS frameworks. Technical knowledge of following languages: C#, TSQL, Typescript, python, bash scripting, HCL Expertise in Kubernetes orchestration, inclusive of Azure Kubernetes Services, in a mixed OS environment. Experience with Azure cloud services, particularly Azure Compute and Azure Load Balancers. In-depth knowledge of NGINX and HAProxy, especially within a dual-platform context. Familiarity with Elasticsearch, SSRS, and SSIS across both Windows and Linux systems. Solid understanding of log aggregation, SLOs, SLAs, SLIs, and monitoring systems. Competence with infrastructure as code and automation tools (Terraform, Helm, Ansible, Kustomize). Strong incident management skills and experience with relevant tools. Excellent analytical, problem-solving, communication, and collaboration skills. Experience with git based source control. Experience with scripting languages. Understanding and experience in implementation of continuous integration and continuous deployment pipelines.

Location: