Customer Solutions Specialist Bengaluru, INDIA We are looking for a Customer Solutions Specialist with strong hands-on expertise in 5G protocol stack testing and system-level debugging. This role involves managing support cases, ensuring high-quality resolution, and working closely with internal teams to provide excellent customer experiences. If you're passionate about telecom technologies and solving complex issues, we want to hear from you! Skill Must have hands-on experience with 5G protocol stack testing, including PHY, MAC, RLC, and RRC layers. Hands-On experience in UE and eNodeB/gNB testing. Solid understanding of 3GPP conformance testing specifications. Experience with modem performance testing in lab setups. Strong troubleshooting and debugging skills. Proficiency in creating and executing functional/system test cases. Familiarity with defect tracking tools and ability to manage defect life cycle effectively. Good working knowledge of Linux environments, especially Ubuntu and CentOS. Responsibilities Resolve technical support cases efficiently while maintaining a high standard of service. Provide expert-level troubleshooting for issues related to 5G protocol stack (PHY, MAC, RLC, RRC, NAS), UE, and eNodeB/gNB testing. Provide expert-level troubleshooting for issues related to VoIP/SIP calls (VoLTE/VoNR, IMS GW) Execute and maintain 3GPP conformance testing procedures. Perform modem performance testing in lab environments. Create, execute, and maintain test cases for functional and system-level testing. Identify, raise, and track defects through to resolution, recommending corrective actions as needed. Collaborate with development, QA, and product teams to ensure issues are addressed effectively. Communicate clearly and professionally across all customer and internal communication channels. Continuously update technical knowledge and stay current with industry tools, including AI-powered support solutions. Contribute to the creation and maintenance of customer-facing and internal documentation. First Name * Last Name Email * Phone * Current CTC * Expected CTC * Notice Period * Your LinkedIn Profile URL * Applying for * Select Senior QA Engineer Customer Solutions Specialist Engineering Manager Development & QA Resume/CV *
Engineering Manager Development & QA Bengaluru, INDIA Simnovus seeking an experienced Engineering Manager-Development & QA with a strong background in Agile software development to lead our dynamic team of engineers in Bangalore. This role requires a proven track record in managing cross-functional teams, including both Development and Quality Assurance, as well as hands-on technical leadership and HR responsibilities. The ideal candidate will be a strong communicator, a problem solver, and thrive in a fast-paced, start-up environment. Responsibilities Lead Agile software development teams of 7 or more engineers, including both Development and QA functions. Act as the primary point of contact for internal stakeholders in the US and EU, conducting regular meetings and status updates. Collaborate with cross-functional teams to define goals, track progress, and deliver high-quality software products. Participate in technical discussions and reviews, offering guidance and mentoring to team members. Conduct code reviews and remain hands-on with development as needed. Drive the adoption of best practices in software development and Agile methodologies. Oversee task management using tools such as JIRA and Confluence. Support occasional off-hours calls and collaboration with US-based teams. Manage direct reports from an HR perspective, including 1:1s, performance appraisals, conflict resolution, career development, and team motivation. Additional Requirements: This is an onsite role based in our Bangalore office. Must be flexible to occasionally work outside of regular business hours to collaborate with US-based colleagues. First Name * Last Name Email * Phone * Current CTC * Expected CTC * Notice Period * Your LinkedIn Profile URL * Applying for * Select Senior QA Engineer Customer Solutions Specialist Engineering Manager Development & QA Resume/CV *