Key Responsibilities: Should have experiemce in Customer Onboarding and Retention calls. Assist in Customer Retention and provide solution in case of issues Manage Customer Onboarding communication to internal or external partners Coordinate with the cross functional teams to enable required systems and processes Maintain Customer Onboarding trackers and dashboards Must Haves: Graduate/ Post Graduate from any college Must have 1+ years of work experience in / Ops support / Retention Excellent written and verbal communication skills in Kannada and English is Mandatory Hands-on with Microsoft Office & Google Suite tools including Excel, PowerPoints. Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Should have experiemce in Customer Onboarding and Retention calls. Assist in Customer Retention and provide solution in case of issues Manage Customer Onboarding communication to internal or external partners Coordinate with the cross functional teams to enable required systems and processes Maintain Customer Onboarding trackers and dashboards Must Haves: Graduate/ Post Graduate from any college Must have 1+ years of work experience in / Ops support / Retention Excellent written and verbal communication skills in Kannada and English is Mandatory Hands-on with Microsoft Office & Google Suite tools including Excel, PowerPoints. Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
As a Customer Onboarding and Retention Specialist, you will be responsible for: - Handling Customer Onboarding and Retention calls efficiently to ensure customer satisfaction. - Assisting in resolving customer issues and providing effective solutions for customer retention. - Managing communication related to Customer Onboarding with internal and external partners. - Coordinating with cross-functional teams to facilitate necessary systems and processes for smooth onboarding. - Tracking and maintaining Customer Onboarding progress through trackers and dashboards. Qualifications Required: - Graduation/Post Graduation from any college. - Minimum 1+ years of experience in Operations support or Retention roles. - Proficiency in written and verbal communication in Kannada and English is mandatory. - Proficient in using Microsoft Office & Google Suite tools, including Excel and PowerPoints. Please note that this is a full-time role with benefits such as health insurance and Provident Fund. The work location for this position is in person.,
Company Overview : At Sid’s Farm, we are a dedicated D2C brand committed to delivering 100% pure dairy products of the highest quality. Every drop of milk and product we offer embodies our promise of purity, quality, and safety. Founded in 2013 and named after our founder’s son, Sid, our company reflects a father’s commitment to providing the best for families and future generations. What began as a service to a few families has grown into a proud community, now serving over 25,000 families. Our employees are our greatest Cheerleaders and Assets, and we are committed to fostering a culture of Growth and Development. We provide ample opportunities for professional advancement, ongoing training, and mentorship to help our team members reach their full potential. At Sid’s Farm, we are passionate about ensuring that every product we create meets the highest standards for you and your loved ones. We also create a workplace where our employees can thrive and contribute meaningfully. We are growing like never before, expanding our horizons in Hyderabad, Bangalore, and a few more locations soon. We are a solid family of 500+ employees looking forward to more Culture Champions to enable every individual’s growth story. Role Summary: Experience: 0 - 1 Years The Production Executive will oversee dairy production operations, ensure efficient processing, packaging, and delivery while maintain high standards of hygiene, safety, and quality. Key Responsibilities: ● Manage daily dairy production processes (pasteurization, homogenization, fermentation, packaging). ● Ensure optimal utilization of raw materials, labour, and machinery. ● Maintain production schedules to meet demand and minimize waste. ● Monitor and control temperature, pressure, and hygiene parameters. ● Coordinate with the Quality Assurance team to ensure compliance with standards. ● Implement lean manufacturing practices to improve efficiency. ● Ensure worker safety and compliance with SOPs. ● Identify and resolve equipment breakdowns and process inefficiencies. ● Maintain production logs, reports, and inventory records. ● Assist in staff training for improved operational efficiency. Requirements: ● Education: B.Tech/M.Tech in Dairy Technology, Food Technology, or Mechanical Engineering. ● Knowledge of pasteurization, UHT processing, and packaging technology. ● Knowledge of SAP/ERP-based production planning is a plus. ● Strong ownership and problem-solving skills. ● Ability to work in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person