TAM Responsibility Technical Relationships Management: Connect with customer end IT - Person, Manager, Head to act as a bridge between customer and organization. Escalation Management: Handling customers escalation to support and resolve their OPEN issues from internal teams to prioritize the resolution and updating the status proactively to customers and close loop on resolution. Governance Meetings: Arranging Monthly / Quarterly engagement with customers to review the services. Service Improvement Plan: Identify the repeat technical issues and implement the Service Improvement Plan (SIP) for reduction of technical issues and meeting customer expectations. Experience Minimum 8-10 years of relevant experience in Service Assurance, Managed services, Handling customers Query/Request/Complaints related to technical issues. Qualification B. Tech CS/IT, BCA, Diploma CS, CCNA certified with experience in handling Network related issues
Job Description: VMware, Windows, and Linux Administrator Responsibilities Develop, manage, and maintain software and infrastructure in both Linux and Windows environments . Install, configure, patch, and update Linux servers (CentOS, Ubuntu, Red Hat). Monitor system performance , troubleshoot issues, and optimize servers for maximum uptime and efficiency. Implement and manage security measures to protect systems against vulnerabilities and threats. Configure and maintain network services (DNS, DHCP, firewalls, bonding, routing). Perform system backups and implement disaster recovery plans . Automate routine tasks using shell scripting (Bash, Python, etc.) and other automation tools. Provide technical support for Linux/Windows systems and related applications. Maintain detailed documentation of system configurations, processes, and procedures . Configure and administer web servers (Apache, Nginx) and databases (MySQL, PostgreSQL). Manage Linux patching using YUM (configuration, troubleshooting, and package management). Troubleshoot Linux boot issues, GRUB configuration, storage, and filesystem management . Deploy and manage SMTP, DNS, and Proxy servers . Install, configure, patch, and maintain Windows Server OS (2016, 2019, 2022). Administer Active Directory, Group Policies, and Security Policies . Manage on-premises datacenter operations including cabinet design, power, cooling, high-density racks, and cabling (fiber & copper). Work with storage solutions (SAN, NAS, shared resources). Monitor infrastructure using tools like Zabbix, Nagios, and Grafana . Collaborate with cross-functional teams for infrastructure upgrades, migrations, and changes . Functional knowledge of cloud platforms (AWS, Azure, or GCP at least one is mandatory). Requirements Proven experience as a Linux/Windows Administrator or similar role. Strong knowledge of Linux OS (CentOS, Ubuntu, Red Hat). Hands-on experience in VMware/KVM virtualization technologies . Proficiency in shell scripting (Bash, Python, etc.) for automation. Good understanding of networking concepts (TCP/IP, routing, VLAN, firewalls). In-depth knowledge of Linux boot, GRUB, RPM, YUM, and bonding configurations . Strong understanding of Windows Server & Active Directory . Familiarity with cloud foundations (AWS/Azure/GCP). Excellent problem-solving and troubleshooting skills . Strong communication and interpersonal skills . Ability to work independently and in a team environment. Relevant certifications such as RHCSA, LPIC, or Microsoft certifications will be an advantage.
Job Description:- L3 Network Engineer Routing and Switching: Extensive experience in designing, configuring, and troubleshooting enterprise-level routing and switching networks. Strong knowledge of routing protocols (OSPF, BGP, EIGRP) and switching technologies (VLANs, STP, LACP). Experience with network hardware from major vendors (Cisco, huawei, mikrotik , POE etc.). certifications (e.g., CCNA CCNP are a plus. Proficiency in network monitoring and management tools (e.g., SNMP, NetFlow). Strong analytical and problem-solving skills. Wireless Networking (Wi-Fi): Plan, configure, and secure wireless networks to provide reliable Wi-Fi access. Monitor and optimize Wi-Fi performance and coverage. Experience with network hardware from major vendors (Cisco WLC, TP Link , Ruckus AP etc.). Proven experience in designing and managing Wi-Fi networks in enterprise environments. Familiarity with Wi-Fi standards (802.11a/b/g/n/ac/ax) and emerging technologies. Strong knowledge of wireless security protocols and best practices. Proficiency in configuring and troubleshooting wireless LAN controllers and access points. Experience with Wi-Fi survey tools and spectrum analyzers. Ability to analyze and interpret network traffic and performance metrics. Excellent communication and collaboration skills. Certifications such as CWNA (Certified Wireless Network Administrator) are a plus. Firewall Proven experience in designing, configuring, and maintaining VPN solutions and Fortinet firewall devices. Fortinet certifications (e.g., Fortinet NSE 4, NSE 5) are highly desirable. Strong knowledge of VPN protocols (IPsec, SSL VPN) and VPN technologies. Familiarity with FortiGate firewall appliances and FortiOS. Experience with security information and event management (SIEM) tools is a plus. Qualifications: B.Tech in IT or ECE domain . Industry certifications such as Cisco Certified Network Professional (CCNP) or equivalent. NSE4 certified is preferable . Minimum of 6 years of experience in network administration and support. Proficiency in network protocols and technologies (e.g., TCP/IP, BGP, OSPF, VLANs, VPNs). Strong knowledge of network security principles and practices. Experience with network monitoring and management tools. Excellent problem-solving and communication skills. Ability to work well in a team and collaborate with other IT professionals.
Greetings from Spectra ! https://www.spectra.co/ We are excited to share with you an excellent career opportunity at Spectra for the role of Market Research Associate (MRA) . Please find the details below: Designation: Market Research Executive (MRE) No of Positions: 5 Department: Sales / Business Development Reporting to: Regional Sales Manager / Sales Head Sub Department: Market Research / Field Sales Location: Bangalore & Chennai Total Exp: 03 years (Freshers with strong communication skills can also apply) About Spectra: At Spectra, we Make Business Better by solving complex business challenges through innovative and powerful technology solutions. Our comprehensive portfolio includes Network-as-a-Service, AI-enabled Video Analytics, Voice Connectivity Solutions, ISP, Broadband, Leased Lines, Wi-Fi, SD-WAN, SIP/PRI, and managed network services . We are committed to enabling businesses to thrive in a digital-first worldby ensuring seamless connectivity, secure infrastructures, and intelligent, data-driven operations. Key Responsibilities Attend daily gate meetings and present structured updates on field activities. Proactively scout and identify new clients in the assigned territory. Build and nurture relationships with customers and influencers to drive business growth. Execute assigned field tasks with 100% accuracy. Consistently achieve or exceed targets for generating new contacts to expand client network. Qualifications & Skills Education: Bachelors degree or equivalent. Experience: Freshers or candidates with up to 3 years’ experience in business development / field sales. Skills: Strong communication, interpersonal and persuasive skills; knowledge of CRM tools is desirable. Traits: Resilient, detail-oriented, motivated, and able to handle rejection positively. If this opportunity excites you, please share your updated resume along with: Current CTC Expected CTC Notice Period Current Location We look forward to exploring your fitment with Spectra.