TAM Responsibility Technical Relationships Management: Connect with customer end IT - Person, Manager, Head to act as a bridge between customer and organization. Escalation Management: Handling customers escalation to support and resolve their OPEN issues from internal teams to prioritize the resolution and updating the status proactively to customers and close loop on resolution. Governance Meetings: Arranging Monthly / Quarterly engagement with customers to review the services. Service Improvement Plan: Identify the repeat technical issues and implement the Service Improvement Plan (SIP) for reduction of technical issues and meeting customer expectations. Experience Minimum 8-10 years of relevant experience in Service Assurance, Managed services, Handling customers Query/Request/Complaints related to technical issues. Qualification B. Tech CS/IT, BCA, Diploma CS, CCNA certified with experience in handling Network related issues
Job Description: VMware, Windows, and Linux Administrator Responsibilities Develop, manage, and maintain software and infrastructure in both Linux and Windows environments . Install, configure, patch, and update Linux servers (CentOS, Ubuntu, Red Hat). Monitor system performance , troubleshoot issues, and optimize servers for maximum uptime and efficiency. Implement and manage security measures to protect systems against vulnerabilities and threats. Configure and maintain network services (DNS, DHCP, firewalls, bonding, routing). Perform system backups and implement disaster recovery plans . Automate routine tasks using shell scripting (Bash, Python, etc.) and other automation tools. Provide technical support for Linux/Windows systems and related applications. Maintain detailed documentation of system configurations, processes, and procedures . Configure and administer web servers (Apache, Nginx) and databases (MySQL, PostgreSQL). Manage Linux patching using YUM (configuration, troubleshooting, and package management). Troubleshoot Linux boot issues, GRUB configuration, storage, and filesystem management . Deploy and manage SMTP, DNS, and Proxy servers . Install, configure, patch, and maintain Windows Server OS (2016, 2019, 2022). Administer Active Directory, Group Policies, and Security Policies . Manage on-premises datacenter operations including cabinet design, power, cooling, high-density racks, and cabling (fiber & copper). Work with storage solutions (SAN, NAS, shared resources). Monitor infrastructure using tools like Zabbix, Nagios, and Grafana . Collaborate with cross-functional teams for infrastructure upgrades, migrations, and changes . Functional knowledge of cloud platforms (AWS, Azure, or GCP at least one is mandatory). Requirements Proven experience as a Linux/Windows Administrator or similar role. Strong knowledge of Linux OS (CentOS, Ubuntu, Red Hat). Hands-on experience in VMware/KVM virtualization technologies . Proficiency in shell scripting (Bash, Python, etc.) for automation. Good understanding of networking concepts (TCP/IP, routing, VLAN, firewalls). In-depth knowledge of Linux boot, GRUB, RPM, YUM, and bonding configurations . Strong understanding of Windows Server & Active Directory . Familiarity with cloud foundations (AWS/Azure/GCP). Excellent problem-solving and troubleshooting skills . Strong communication and interpersonal skills . Ability to work independently and in a team environment. Relevant certifications such as RHCSA, LPIC, or Microsoft certifications will be an advantage.
Job Description:- L3 Network Engineer Routing and Switching: Extensive experience in designing, configuring, and troubleshooting enterprise-level routing and switching networks. Strong knowledge of routing protocols (OSPF, BGP, EIGRP) and switching technologies (VLANs, STP, LACP). Experience with network hardware from major vendors (Cisco, huawei, mikrotik , POE etc.). certifications (e.g., CCNA CCNP are a plus. Proficiency in network monitoring and management tools (e.g., SNMP, NetFlow). Strong analytical and problem-solving skills. Wireless Networking (Wi-Fi): Plan, configure, and secure wireless networks to provide reliable Wi-Fi access. Monitor and optimize Wi-Fi performance and coverage. Experience with network hardware from major vendors (Cisco WLC, TP Link , Ruckus AP etc.). Proven experience in designing and managing Wi-Fi networks in enterprise environments. Familiarity with Wi-Fi standards (802.11a/b/g/n/ac/ax) and emerging technologies. Strong knowledge of wireless security protocols and best practices. Proficiency in configuring and troubleshooting wireless LAN controllers and access points. Experience with Wi-Fi survey tools and spectrum analyzers. Ability to analyze and interpret network traffic and performance metrics. Excellent communication and collaboration skills. Certifications such as CWNA (Certified Wireless Network Administrator) are a plus. Firewall Proven experience in designing, configuring, and maintaining VPN solutions and Fortinet firewall devices. Fortinet certifications (e.g., Fortinet NSE 4, NSE 5) are highly desirable. Strong knowledge of VPN protocols (IPsec, SSL VPN) and VPN technologies. Familiarity with FortiGate firewall appliances and FortiOS. Experience with security information and event management (SIEM) tools is a plus. Qualifications: B.Tech in IT or ECE domain . Industry certifications such as Cisco Certified Network Professional (CCNP) or equivalent. NSE4 certified is preferable . Minimum of 6 years of experience in network administration and support. Proficiency in network protocols and technologies (e.g., TCP/IP, BGP, OSPF, VLANs, VPNs). Strong knowledge of network security principles and practices. Experience with network monitoring and management tools. Excellent problem-solving and communication skills. Ability to work well in a team and collaborate with other IT professionals.
Greetings from Spectra ! https://www.spectra.co/ We are excited to share with you an excellent career opportunity at Spectra for the role of Market Research Associate (MRA) . Please find the details below: Designation: Market Research Executive (MRE) No of Positions: 5 Department: Sales / Business Development Reporting to: Regional Sales Manager / Sales Head Sub Department: Market Research / Field Sales Location: Bangalore & Chennai Total Exp: 03 years (Freshers with strong communication skills can also apply) About Spectra: At Spectra, we Make Business Better by solving complex business challenges through innovative and powerful technology solutions. Our comprehensive portfolio includes Network-as-a-Service, AI-enabled Video Analytics, Voice Connectivity Solutions, ISP, Broadband, Leased Lines, Wi-Fi, SD-WAN, SIP/PRI, and managed network services . We are committed to enabling businesses to thrive in a digital-first worldby ensuring seamless connectivity, secure infrastructures, and intelligent, data-driven operations. Key Responsibilities Attend daily gate meetings and present structured updates on field activities. Proactively scout and identify new clients in the assigned territory. Build and nurture relationships with customers and influencers to drive business growth. Execute assigned field tasks with 100% accuracy. Consistently achieve or exceed targets for generating new contacts to expand client network. Qualifications & Skills Education: Bachelors degree or equivalent. Experience: Freshers or candidates with up to 3 years’ experience in business development / field sales. Skills: Strong communication, interpersonal and persuasive skills; knowledge of CRM tools is desirable. Traits: Resilient, detail-oriented, motivated, and able to handle rejection positively. If this opportunity excites you, please share your updated resume along with: Current CTC Expected CTC Notice Period Current Location We look forward to exploring your fitment with Spectra.
Key Responsibilities: • Understand the company's products/services and market them effectively to potential customers. • Reach out to prospective clients through calls and personal visits. • Generate leads and follow up on inquiries to convert them into sales. • Support the sales team in achieving monthly and quarterly targets. • Participate in marketing campaigns, events, and promotional activities. • Maintain accurate records of customer interactions and sales activities. • Provide feedback from customers to help improve products/services Preferred candidate profile
The Assistant Manager End User Support & Microsoft 365 Security will be responsible for managing the end-user support team and ensuring secure, efficient operations of the Microsoft 365 environment. The role requires strong hands-on expertise in Office 365 administration, Intune, Conditional Access, and overall security posture management for endpoints and users. The individual will act as the key technical lead for implementing and maintaining secure access controls, compliance policies, and modern device management practices, while ensuring seamless end-user experience and high service quality. Key Responsibilities End User Support Management - Lead and mentor the End User Support team (L1/L2 engineers). - Oversee daily IT support operations — incident resolution, asset management, ticket SLA adherence, and user satisfaction. - Ensure timely response and resolution for hardware, software, and network-related issues. - Maintain inventory of IT assets, peripherals, and licenses. - Prepare periodic performance and incident reports for management review. Microsoft 365 Administration - Manage the Microsoft 365 environment including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD. - Create, manage, and audit user accounts, licenses, and groups. - Oversee security configurations, mailbox policies, and retention rules. - Troubleshoot M365 application issues and coordinate with Microsoft support when needed. Security & Compliance (Conditional Access + Intune) - Design, implement, and monitor Conditional Access Policies to enforce secure authentication and access control. - Manage Intune (MDM/MAM) policies for Windows, Android, and iOS devices — including device compliance, app protection, and remote wipe. - Ensure alignment of security configurations with organizational policies and compliance frameworks (ISO, SOC, etc.). - Coordinate with the cybersecurity team for continuous monitoring of Microsoft Secure Score and remediation. - Implement MFA, sign-in risk-based policies, and location-based access restrictions. - Manage device lifecycle security — from onboarding to de-provisioning. Governance, Monitoring & Reporting - Regularly review M365 audit logs, sign-in reports, and risk detections. - Generate monthly reports on user compliance, device health, and Conditional Access enforcement. - Drive improvement initiatives in collaboration with Network and Security teams. Additional Required Skillsets : - Strong understanding of Microsoft 365 Admin Center, Azure AD / Entra ID, Intune, and Conditional Access. - Experience with MFA, SSO, and Endpoint Protection policies. - Knowledge of Windows Autopilot, BitLocker, and device configuration profiles. - Hands-on with PowerShell scripting for automation and bulk operations. - Familiarity with ITIL framework (Incident, Problem, Change Management). - Excellent leadership, communication, and documentation skills. Age Bracket: 28–35 years Education: - Bachelor’s Degree in IT / Computer Science / Engineering (or equivalent experience). - 5–8 years of experience in IT Infrastructure or End User Computing. - Minimum 3 years managing Microsoft 365 environment and Intune. - Microsoft Certifications preferred: - MS-102 (Microsoft 365 Administrator) - MD-102 (Endpoint Administrator) - SC-300 (Identity and Access Administrator) Performance Indicators - SLA compliance for end-user incidents. - Microsoft Secure Score improvement trend. - Reduction in non-compliant devices and risky sign-ins. - Successful enforcement of Conditional Access and Intune compliance policies. - End-user satisfaction and system uptime metrics.
Position Details Designation: Fiber Optic Splicer / Fiber Splicing Technician No. of Positions: 5 Department: Network Operations / OSP (Outside Plant) / Field Maintenance Reporting To: Area Network Engineer / Cluster Lead / Regional Manager Location: Bangalore Experience: 2-5 years About Spectra At Spectra, we Make Business Better by solving complex business challenges through innovative and powerful technology solutions. As a trusted partner in digital transformation, we deliver end-to-end, bespoke services that help enterprises enhance their network security, connectivity, scalability, agility, and surveillance capabilities. Our offerings include Network-as-a-Service, AI-enabled Video Analytics, Voice Connectivity Solutions, ISP, Broadband, Leased Lines, Wi-Fi, SD-WAN, SIP/PRI, and Managed Network Services. Purpose To execute end-to-end fiber optic splicing, testing, and fault management activities across enterprise, backbone, and access networks. This role ensures network performance, minimizes downtime, and maintains high-quality standards across OSP field operations. Key Responsibilities: Perform fiber splicing, termination, and installation of single-mode and multi-mode optical fiber cables for new projects, fault rectification, and network upgrades. Conduct OTDR, Power Meter, and Light Source testing to validate fiber continuity, loss parameters, and link performance. Carry out fusion splicing, mechanical splicing, and pigtail termination as per defined quality standards and permissible loss limits. Execute joint closure installation, patch panel dressing, and ensure accurate labeling and documentation. Localize and restore fiber faults efficiently during outages or performance degradation. Coordinate with Field Operations, NOC, and Project teams for planned maintenance and emergency restoration. Maintain detailed splicing logs, test results, and fiber route documentation. Ensure adherence to safety norms, workmanship quality, and OEM best practices. Support expansion, migration, and upgradation projects including GPON, Non-GPON, and Enterprise circuits. Ensure proper upkeep and calibration of splicing machines, OTDRs, power meters, and safety tools. Meet SLA timelines for restoration of customer and backbone circuits. Position Requirements: Education ITI / Diploma in Electronics, Electrical, or Telecommunications. Experience 2-5 years for Technician level. Skills Hands-on expertise in fusion splicing, OTDR testing, and fiber fault localization. Strong knowledge of fiber construction, color coding, and OSP routing practices. Understanding of OFC laying standards (Underground/Overhead). Ability to interpret fiber route maps, ODF layouts, and as-built diagrams. Familiarity with splitters, LIUs, patch cords, and media converters. Commitment to field safety and preventive maintenance. Ability to work in shifts or on-call during fault restorations. Certifications (Preferred) OEM Fiber Splicing / Testing (Fujikura, Sumitomo, EXFO, etc.) Safety Training (Working at Heights / Electrical Safety) Tools & Equipment Exposure Fusion Splicer (Fujikura / Sumitomo / Inno / DVP) OTDR (EXFO / Yokogawa / VIAVI) Power Meter & Light Source Fiber Cleaver, Stripper, Visual Fault Locator (VFL) Joint Closure & ODF Handling Tools Key Performance Indicators (KPIs) Fiber link loss within permissible limits (0.05 dB per splice). SLA adherence for fault restoration. Zero rework / repeat complaints for the same fiber segment. Accuracy and quality of documentation and test reports. Accountability of tools, materials, and equipment.
Key Responsibilities: Understand the companys products/services and market them effectively to potential customers. Reach out to prospective clients through calls and personal visits. Generate leads and follow up on inquiries to convert them into sales. Support the sales team in achieving monthly and quarterly targets. Participate in marketing campaigns, events, and promotional activities. Maintain accurate records of customer interactions and sales activities. Provide feedback from customers to help improve products/services. About Spectra: At Spectra , we Make Business Better by solving complex business challenges through innovative and powerful technology solutions. As a trusted partner in digital transformation, we deliver end-to-end, bespoke services that help enterprises enhance their network security, connectivity, scalability, agility, and surveillance capabilities. Our comprehensive portfolio includes Network-as-a-Service , AI-enabled Video Analytics , Voice Connectivity Solutions , and other cutting-edge offerings. We serve as a one-stop service provider, delivering scalable and reliable solutions such as ISP , broadband , leased lines , Wi-Fi , SD-WAN , SIP/PRI , and managed network services . Spectra is committed to enabling businesses to thrive in a digital-first worldby ensuring seamless connectivity, secure infrastructures, and intelligent data-driven operations.
Role & responsibilities Understand the companys products/services and market them effectively to potential customers. Reach out to prospective clients through calls and personal visits. Generate leads and follow up on inquiries to convert them into sales. Support the sales team in achieving monthly and quarterly targets. Participate in marketing campaigns, events, and promotional activities. Maintain accurate records of customer interactions and sales activities. Provide feedback from customers to help improve products/services. Preferred candidate profile Age Bracket: 18+ years Education: Graduated from an University Experience: 1+ years. Skills: Excel, Communication, Sales, Field Sales Behavioral Traits: Customer Handling, Adaptability, Leadership, Innovation, Motivation