Key Responsibilities: Customer Service & Sales: Greet customers warmly as they enter the store and offer assistance. Understand customer preferences and provide personalized recommendations. Demonstrate jewellery products, explaining their features, pricing, and value. Close sales transactions and process payments accurately. Address customer inquiries and resolve issues or concerns promptly. Product Knowledge & Demonstration: Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals. Educate customers on jewellery care, certifications, and authenticity. Stay updated on market trends and new product arrivals to provide knowledgeable service. Sales Targets & Reporting: Achieve or exceed monthly sales targets set by management. Prepare daily sales reports, record sales, and submit them to the store manager. Contribute to promotional activities and support marketing campaigns. Inventory & Visual Merchandising: Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders. Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention. Ensure that all displayed products are clean, polished, and in excellent condition. Customer Relationship Management: Build strong relationships with customers to encourage repeat business and referrals. Contact customers to inform them about new arrivals, special promotions, or exclusive offers. Follow up with customers after sales to ensure their satisfaction and address any feedback. Operational Support: Assist in the daily operations of the store, including opening and closing procedures. Maintain a clean and organized store environment. Handle paperwork related to sales, warranties, and repairs as needed. Job Type: Full-time Pay: Up to ₹30,490.04 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Experience: total work: 1 year (Required) Work Location: In person
Key Responsibilities: Customer Service & Sales: Greet customers warmly as they enter the store and offer assistance. Understand customer preferences and provide personalized recommendations. Demonstrate jewellery products, explaining their features, pricing, and value. Close sales transactions and process payments accurately. Address customer inquiries and resolve issues or concerns promptly. Product Knowledge & Demonstration: Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals. Educate customers on jewellery care, certifications, and authenticity. Stay updated on market trends and new product arrivals to provide knowledgeable service. Sales Targets & Reporting: Achieve or exceed monthly sales targets set by management. Prepare daily sales reports, record sales, and submit them to the store manager. Contribute to promotional activities and support marketing campaigns. Inventory & Visual Merchandising: Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders. Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention. Ensure that all displayed products are clean, polished, and in excellent condition. Customer Relationship Management: Build strong relationships with customers to encourage repeat business and referrals. Contact customers to inform them about new arrivals, special promotions, or exclusive offers. Follow up with customers after sales to ensure their satisfaction and address any feedback. Operational Support: Assist in the daily operations of the store, including opening and closing procedures. Maintain a clean and organized store environment. Handle paperwork related to sales, warranties, and repairs as needed. Job Type: Full-time Pay: Up to ₹30,490.04 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person
Key Responsibilities: Customer Service & Sales: Greet customers warmly as they enter the store and offer assistance. Understand customer preferences and provide personalized recommendations. Demonstrate jewellery products, explaining their features, pricing, and value. Close sales transactions and process payments accurately. Address customer inquiries and resolve issues or concerns promptly. Product Knowledge & Demonstration: Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals. Educate customers on jewellery care, certifications, and authenticity. Stay updated on market trends and new product arrivals to provide knowledgeable service. Sales Targets & Reporting: Achieve or exceed monthly sales targets set by management. Prepare daily sales reports, record sales, and submit them to the store manager. Contribute to promotional activities and support marketing campaigns. Inventory & Visual Merchandising: Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders. Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention. Ensure that all displayed products are clean, polished, and in excellent condition. Customer Relationship Management: Build strong relationships with customers to encourage repeat business and referrals. Contact customers to inform them about new arrivals, special promotions, or exclusive offers. Follow up with customers after sales to ensure their satisfaction and address any feedback. Operational Support: Assist in the daily operations of the store, including opening and closing procedures. Maintain a clean and organized store environment. Handle paperwork related to sales, warranties, and repairs as needed. Job Type: Full-time Pay: Up to ₹30,490.04 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person
Position Overview: Business Development Officer (BDO) is responsible for driving the business growth. This role involves identifying and new business opportunities, building and maintaining strong client relationships, and developing strategies to increase market penetration and revenue in the sales especially wedding sales. Key Responsibilities: · Responsible stakeholder for wedding customer acquisition, normal walk-ins improvement including HNWI. · Identifying potential clients for wedding lead generation. · Associating with local bodies to keep a regular contact to frequently get local referral data · Analyse customer needs and industry trends to develop targeted business development strategies. · Develop and present tailored sales pitches and proposals to prospective clients. · Negotiate terms and conditions, pricing, and contracts with clients to secure new business deal · Build and maintain strong, long-lasting relationships with new and existing clients. · Serve as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction. · Develop and implement effective sales strategies to achieve sales targets and business growth respective to assigned tatgets. · Monitor and report on sales performance, market conditions, and client feedback to refine strategies and improve results Key Performance Indicators (KPIs): · Sales Targets: Achieve assigned monthly sales targets · Client Acquisition: Keen focus on number of new clients acquired per month and wedding customer business acquisition. · Revenue Growth: month-over-month revenue growth in the wedding segment. · Market Penetration: Penetrate in market · Lead Conversion Rate: Percentage of leads converted into customers Job Type: Full-time Pay: Up to ₹35,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Supplemental Pay: Performance bonus Work Location: In person
Key Responsibilities: Data Acquisition: Obtain and organize customer data from the manager, segmenting it based on the purpose of the call. Purpose Differentiation: Differentiate and analyze the acquired data to understand the objective and relevance of each call (e.g., new offers, schemes, inquiries, etc.). Sales Pitch Learning: Master the designated sales pitch and key talking points before initiating calls to customers. Preparation: Gather all necessary data and information related to ongoing schemes, promotions, or customer concerns to ensure informed communication. Customer Communication: Make outbound calls to customers, presenting offers convincingly while recording all key information shared during calls. Internal Coordination: Communicate recorded information to the sales department or other relevant departments as required for effective follow-up and action. Customer Sourcing: Source additional data and leads by engaging customers in calls, identifying new prospects, and expanding the customer base. Customer Follow-Up: Diligently follow up with customers to maintain strong relationships and support the sales team in achieving targets. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Key Responsibilities: Data Acquisition: Obtain and organize customer data from the manager, segmenting it based on the purpose of the call. Purpose Differentiation: Differentiate and analyze the acquired data to understand the objective and relevance of each call (e.g., new offers, schemes, inquiries, etc.). Sales Pitch Learning: Master the designated sales pitch and key talking points before initiating calls to customers. Preparation: Gather all necessary data and information related to ongoing schemes, promotions, or customer concerns to ensure informed communication. Customer Communication: Make outbound calls to customers, presenting offers convincingly while recording all key information shared during calls. Internal Coordination: Communicate recorded information to the sales department or other relevant departments as required for effective follow-up and action. Customer Sourcing: Source additional data and leads by engaging customers in calls, identifying new prospects, and expanding the customer base. Customer Follow-Up: Diligently follow up with customers to maintain strong relationships and support the sales team in achieving targets. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Key Responsibilities: Customer Service & Sales: Greet customers warmly as they enter the store and offer assistance. Understand customer preferences and provide personalized recommendations. Demonstrate jewellery products, explaining their features, pricing, and value. Close sales transactions and process payments accurately. Address customer inquiries and resolve issues or concerns promptly. Product Knowledge & Demonstration: Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals. Educate customers on jewellery care, certifications, and authenticity. Stay updated on market trends and new product arrivals to provide knowledgeable service. Sales Targets & Reporting: Achieve or exceed monthly sales targets set by management. Prepare daily sales reports, record sales, and submit them to the store manager. Contribute to promotional activities and support marketing campaigns. Inventory & Visual Merchandising: Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders. Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention. Ensure that all displayed products are clean, polished, and in excellent condition. Customer Relationship Management: Build strong relationships with customers to encourage repeat business and referrals. Contact customers to inform them about new arrivals, special promotions, or exclusive offers. Follow up with customers after sales to ensure their satisfaction and address any feedback. Operational Support: Assist in the daily operations of the store, including opening and closing procedures. Maintain a clean and organized store environment. Handle paperwork related to sales, warranties, and repairs as needed. Job Type: Full-time Pay: Up to ₹30,490.04 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person
Key Responsibilities: Customer Service & Sales: Greet customers warmly as they enter the store and offer assistance. Understand customer preferences and provide personalized recommendations. Demonstrate jewellery products, explaining their features, pricing, and value. Close sales transactions and process payments accurately. Address customer inquiries and resolve issues or concerns promptly. Product Knowledge & Demonstration: Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals. Educate customers on jewellery care, certifications, and authenticity. Stay updated on market trends and new product arrivals to provide knowledgeable service. Sales Targets & Reporting: Achieve or exceed monthly sales targets set by management. Prepare daily sales reports, record sales, and submit them to the store manager. Contribute to promotional activities and support marketing campaigns. Inventory & Visual Merchandising: Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders. Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention. Ensure that all displayed products are clean, polished, and in excellent condition. Customer Relationship Management: Build strong relationships with customers to encourage repeat business and referrals. Contact customers to inform them about new arrivals, special promotions, or exclusive offers. Follow up with customers after sales to ensure their satisfaction and address any feedback. Operational Support: Assist in the daily operations of the store, including opening and closing procedures. Maintain a clean and organized store environment. Handle paperwork related to sales, warranties, and repairs as needed. Job Type: Full-time Pay: Up to ₹30,490.04 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person
Key Responsibilities The Retail Floor Manager is responsible for leading all aspects of the store's operations, including customer service, sales, inventory management, and team leadership. The manager ensures the store meets its financial and operational goals while providing an exceptional customer experience. · Oversee daily store operations to ensure efficiency and effectiveness. · Monthly meeting to be conducted at the respective branch on every month and one to one meeting based on performance to be conducted with branch employees once in every two months. · Prioritized involvement in the merchandizing and ensure the products shall be rotated on regular intervals. · Address customer inquiries, concerns, and complaints promptly and professionally. · Provide regular feedback, coaching, and performance evaluations to the employees. Controlling the leave of employees to have a smooth working possibility Ensuring target achievement of the respective branches in all verticals · Daily sales reports of the respective branch to be consolidated and shared with Managing Director Monitors the completion of performance evaluations and feedback sessions with branch employees. Reviews the frequency and quality of marketing strategy reports on market competitors. Measures the regularity and effectiveness of feedback and coaching provided to employees. Job Type: Full-time Pay: Up to ₹100,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Overview: The Guest Relationship Executive is responsible for providing an exceptional in-store experience by welcoming customers, understanding their needs, guiding them through the purchasing process, and ensuring customer satisfaction. This role requires excellent communication skills, attention to detail, and a proactive approach to building positive customer relationships. Key Responsibilities: Greet and Welcome Customers: Warmly greet customers with a smile and "Vanakkam" to create a welcoming atmosphere. Identify Customer Needs: Enquire about the customer’s specific needs or preferences to better assist them. Guide to Relevant Counter: Lead customers to the appropriate section based on their requirements. Offer Comfort: Provide seating arrangements to make customers feel comfortable. Facilitate Introduction to Salesman: Inform the relevant salesman about the customer’s needs and introduce them to the customer. Assure Continuous Assistance: Reassure customers to continue their purchase and let them know you are available for further assistance. Offer Beverages: Ask about the customer’s preferred drink and offer it accordingly to enhance their experience. Periodic Check-ins: Check in on the customer periodically to ensure they are comfortable and well-served. Assist with Billing and Delivery: Support the customer during the billing process and ensure smooth delivery of purchased items. Provide a Warm Send-Off: Give a courteous farewell, ensuring customers feel valued and encouraging them to revisit by expressing your expectation of seeing them again. Report Customer Concerns: Proactively report any signs of customer dissatisfaction to the manager for resolution. Active Floor Presence: Maintain an active and attentive presence on the floor to promptly attend to customer needs. Qualifications & Skills: Proven experience in customer service or hospitality roles. Excellent interpersonal and communication skills. Friendly demeanor with a proactive and problem-solving attitude. Ability to manage time and multiple customer interactions effectively. Basic knowledge of billing processes and customer satisfaction standards. KPI Customer Satisfaction Rate: Measure customer feedback and satisfaction scores based on their in-store experience. Customer Revisit Rate: Track the number of returning customers attributed to engagement efforts and farewell messaging. Timeliness of Assistance: Monitor the time taken to address and assist customers promptly at various touchpoints. Resolution of Customer Concerns: Measure the percentage of customer issues reported and resolved effectively. Active Floor Presence: Evaluate the frequency and consistency of active engagement on the floor throughout the shift. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person Speak with the employer +91 8754599813
Job Overview: The Guest Relationship Executive is responsible for providing an exceptional in-store experience by welcoming customers, understanding their needs, guiding them through the purchasing process, and ensuring customer satisfaction. This role requires excellent communication skills, attention to detail, and a proactive approach to building positive customer relationships. Key Responsibilities: Greet and Welcome Customers: Warmly greet customers with a smile and "Vanakkam" to create a welcoming atmosphere. Identify Customer Needs: Enquire about the customer’s specific needs or preferences to better assist them. Guide to Relevant Counter: Lead customers to the appropriate section based on their requirements. Offer Comfort: Provide seating arrangements to make customers feel comfortable. Facilitate Introduction to Salesman: Inform the relevant salesman about the customer’s needs and introduce them to the customer. Assure Continuous Assistance: Reassure customers to continue their purchase and let them know you are available for further assistance. Offer Beverages: Ask about the customer’s preferred drink and offer it accordingly to enhance their experience. Periodic Check-ins: Check in on the customer periodically to ensure they are comfortable and well-served. Assist with Billing and Delivery: Support the customer during the billing process and ensure smooth delivery of purchased items. Provide a Warm Send-Off: Give a courteous farewell, ensuring customers feel valued and encouraging them to revisit by expressing your expectation of seeing them again. Report Customer Concerns: Proactively report any signs of customer dissatisfaction to the manager for resolution. Active Floor Presence: Maintain an active and attentive presence on the floor to promptly attend to customer needs. Qualifications & Skills: Proven experience in customer service or hospitality roles. Excellent interpersonal and communication skills. Friendly demeanor with a proactive and problem-solving attitude. Ability to manage time and multiple customer interactions effectively. Basic knowledge of billing processes and customer satisfaction standards. KPI Customer Satisfaction Rate: Measure customer feedback and satisfaction scores based on their in-store experience. Customer Revisit Rate: Track the number of returning customers attributed to engagement efforts and farewell messaging. Timeliness of Assistance: Monitor the time taken to address and assist customers promptly at various touchpoints. Resolution of Customer Concerns: Measure the percentage of customer issues reported and resolved effectively. Active Floor Presence: Evaluate the frequency and consistency of active engagement on the floor throughout the shift. Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person Speak with the employer +91 8754599813
Job Overview: The Guest Relationship Executive is responsible for providing an exceptional in-store experience by welcoming customers, understanding their needs, guiding them through the purchasing process, and ensuring customer satisfaction. This role requires excellent communication skills, attention to detail, and a proactive approach to building positive customer relationships. Key Responsibilities: Greet and Welcome Customers: Warmly greet customers with a smile and "Vanakkam" to create a welcoming atmosphere. Identify Customer Needs: Enquire about the customer’s specific needs or preferences to better assist them. Guide to Relevant Counter: Lead customers to the appropriate section based on their requirements. Offer Comfort: Provide seating arrangements to make customers feel comfortable. Facilitate Introduction to Salesman: Inform the relevant salesman about the customer’s needs and introduce them to the customer. Assure Continuous Assistance: Reassure customers to continue their purchase and let them know you are available for further assistance. Offer Beverages: Ask about the customer’s preferred drink and offer it accordingly to enhance their experience. Periodic Check-ins: Check in on the customer periodically to ensure they are comfortable and well-served. Assist with Billing and Delivery: Support the customer during the billing process and ensure smooth delivery of purchased items. Provide a Warm Send-Off: Give a courteous farewell, ensuring customers feel valued and encouraging them to revisit by expressing your expectation of seeing them again. Report Customer Concerns: Proactively report any signs of customer dissatisfaction to the manager for resolution. Active Floor Presence: Maintain an active and attentive presence on the floor to promptly attend to customer needs. Qualifications & Skills: Proven experience in customer service or hospitality roles. Excellent interpersonal and communication skills. Friendly demeanor with a proactive and problem-solving attitude. Ability to manage time and multiple customer interactions effectively. Basic knowledge of billing processes and customer satisfaction standards. KPI Customer Satisfaction Rate: Measure customer feedback and satisfaction scores based on their in-store experience. Customer Revisit Rate: Track the number of returning customers attributed to engagement efforts and farewell messaging. Timeliness of Assistance: Monitor the time taken to address and assist customers promptly at various touchpoints. Resolution of Customer Concerns: Measure the percentage of customer issues reported and resolved effectively. Active Floor Presence: Evaluate the frequency and consistency of active engagement on the floor throughout the shift. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person Speak with the employer +91 8754599813
Key Responsibilities: Customer Service & Sales: Greet customers warmly as they enter the store and offer assistance. Understand customer preferences and provide personalized recommendations. Demonstrate jewellery products, explaining their features, pricing, and value. Close sales transactions and process payments accurately. Address customer inquiries and resolve issues or concerns promptly. Product Knowledge & Demonstration: Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals. Educate customers on jewellery care, certifications, and authenticity. Stay updated on market trends and new product arrivals to provide knowledgeable service. Sales Targets & Reporting: Achieve or exceed monthly sales targets set by management. Prepare daily sales reports, record sales, and submit them to the store manager. Contribute to promotional activities and support marketing campaigns. Inventory & Visual Merchandising: Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders. Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention. Ensure that all displayed products are clean, polished, and in excellent condition. Customer Relationship Management: Build strong relationships with customers to encourage repeat business and referrals. Contact customers to inform them about new arrivals, special promotions, or exclusive offers. Follow up with customers after sales to ensure their satisfaction and address any feedback. Operational Support: Assist in the daily operations of the store, including opening and closing procedures. Maintain a clean and organized store environment. Handle paperwork related to sales, warranties, and repairs as needed. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Customer Service & Sales: Greet customers warmly as they enter the store and offer assistance. Understand customer preferences and provide personalized recommendations. Demonstrate jewellery products, explaining their features, pricing, and value. Close sales transactions and process payments accurately. Address customer inquiries and resolve issues or concerns promptly. Product Knowledge & Demonstration: Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals. Educate customers on jewellery care, certifications, and authenticity. Stay updated on market trends and new product arrivals to provide knowledgeable service. Sales Targets & Reporting: Achieve or exceed monthly sales targets set by management. Prepare daily sales reports, record sales, and submit them to the store manager. Contribute to promotional activities and support marketing campaigns. Inventory & Visual Merchandising: Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders. Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention. Ensure that all displayed products are clean, polished, and in excellent condition. Customer Relationship Management: Build strong relationships with customers to encourage repeat business and referrals. Contact customers to inform them about new arrivals, special promotions, or exclusive offers. Follow up with customers after sales to ensure their satisfaction and address any feedback. Operational Support: Assist in the daily operations of the store, including opening and closing procedures. Maintain a clean and organized store environment. Handle paperwork related to sales, warranties, and repairs as needed. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities Procurement & Sourcing Identify and source raw materials such as gold, silver, diamonds, gemstones, findings, and packaging materials. Maintain relationships with trusted suppliers, vendors, and manufacturers. Negotiate rates, quality, and delivery timelines to ensure cost-effectiveness. Inventory & Stock Management Monitor stock levels of raw materials and consumables. Coordinate with production, design, and sales teams to forecast material requirements. Ensure timely replenishment to avoid production delays. Vendor Management Evaluate and empanel new suppliers based on quality, reliability, and pricing. Maintain strong vendor relationships and resolve any supply issues. Obtain competitive quotations and prepare comparative statements for approval. Compliance & Documentation Ensure adherence to statutory requirements related to precious metals and gemstones (e.g., hallmarking, certifications). Maintain purchase orders, invoices, GRNs (Goods Receipt Notes), and vendor payment follow-ups. Verify weights, purity, and authenticity of materials purchased. Cost Control & Budgeting Support management in cost-saving initiatives without compromising quality. Prepare purchase reports, cost analysis, and vendor performance records. Coordination Liaise with accounts for vendor payment processing. Work closely with production, design, and sales departments for material planning. Skills & Competencies Strong negotiation and communication skills. Knowledge of jewellery materials (precious metals, diamonds, gemstones, findings). Good analytical and numerical ability. Proficiency in MS Excel, ERP, or Jewellery software (preferred). Attention to detail and high integrity. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person