Shree Siddhivinayak Enterprise

Company Description Shree Siddhivinayak Enterprise (SSE) is based in Ahmedabad, Gujarat, with multiple branch offices across the state. As leading distributors of lab instruments and consumables for multinational brands, SSE meets the needs of QC, Microbiology, and Biotechnology laboratories. Founded in 2010 by Vijay Trivedi and Manish Dave, SSE now has 48 team members providing sales, service, support, and logistics. Representing brands like PerkinElmer, BUCHI, Sartorius, and ThermoFisher, SSE is a preferred vendor for pharmaceutical, biopharma, food industries, and research institutes.For more details visit our website www.ssvent.com Role Description This is a full-time, on-site role for a Customer Support Executive, located in Ahmedabad. The Customer Support Executive will be responsible for handling customer inquiries, ensuring customer satisfaction, providing online support, and delivering excellent customer service. This role involves troubleshooting and offering technical support to clients, addressing their concerns effectively, and maintaining high levels of customer engagement and satisfaction. Qualifications Bsc / Ms c : Biotechnology, Microbiology, Chemistry Customer Support, Customer Service, and Customer Satisfaction skills Quotation submition Order follow ups Experience in providing Online Support Technical Support skills Strong communication and interpersonal skills Ability to work independently and collaboratively Prior experience in the laboratory instruments and consumables industry is a plus Bachelor’s degree in a relevant field or equivalent work experience is require Send your CV at infoahd@ssvent.com