To manage and develop new business for Samarth Estates by supporting the Pre-Sales and Sales team to achieve the targets. Servicing the customers needs & problems and delivering the best possible customer experience. Responsibility Deliverable : - Manage Team performance, Culture and productivity. Maintaining walk-in to conversion customer experience Collaborations with influencers (CA, bankers, Channel partners) & converting referrals from existing network. Reviewing marketing and presales activity to improve quality of lead Conducting Site visits in terms of our agreement and closing the deals. Tasks & Activities : - Managing Sales & Presales Team : - Reviewing performance of sales and presales team Resolving issues pertaining to client queries and developing sales teams & individual skillset Build, coach and motivate team to perform Conduct daily, weekly, monthly meetings Setting sales targets weekly, monthly, quarterly, annual. Evaluate and implement processes/systems to support sales and growth Create a culture of constant feedback from team to our product, design, and marketing teams that ensure we are constantly building the best possible services and experiences for our customers Customer Experience : - Welcoming and greeting the customer. Delivering effective AV presentation as per SOP. Understanding the needs and problems if the customer. Giving appropriate solution to the customers problems. Facilitating site visit tour as per SOP. Answering the FAQs Handing the entire process from Registration to disbursement of payments from the customer. Maintain excellent customer service for existing clients. Collaborations : - Generating Influencer and Meeting them for collaboration. Registrations of Influencer and follow-up from New Leads. Closing Deal from the influencer source. Generating lead from the existing customers. By keeping follow-up with the existing clients. Customer relationship management : - Staying on top of the mind of customer through regular follow-ups, status update, information, value content Reviewing marketing and presales activity : - Preparation and timely submission of the Marketing Campaigns, customer feedback and performance of presales team, Highlighting issues in Marketing campaign, Presales communication. Highlighting if target audience is not as per our Product. Timely reviewing of all advertisement post on property portal and other Marketing platforms. Highlighting about the festive offer, Pre-Launch, Launch as per marketing analysis. Reporting : - Daily, Weekly, Monthly report submit to the management as per Matrix. Preparation of Customer case study after the site visit in brief as per SOP. Uploading the Case study on the drive along with name of the customer. Measurement Metrics : - Conversion: Maintaining a 10% + conversion of site visit to booking Conversion from influencer minimum 10 (site visit) monthly. Referral booking minimum 1 booking monthly. Booking conversion to Agreement and Payment Disbursements Lead response Time : Reducing the sales cycle length to reduce follow-up effort No. of deals : Closing 2 deals per month maintaining healthy profit margins Skills & Traits : - Objection Handling. Negotiation Closing the Deal. Rapport Building Customer handling Empathy Persuasion Effective communication Hold the position of sales with conviction Strong personality
Role Definition To manage and develop new business for Samarth Estates by supporting the Pre-Sales and Sales team to achieve the targets. Servicing the customers needs & problems and delivering the best possible customer experience. Responsibility Deliverable Manage Team performance, Culture and productivity. Maintaining walk-in to conversion customer experience Collaborations with influencers (CA, bankers, Channel partners) & converting referrals from existing network. Reviewing marketing and presales activity to improve quality of lead Conducting Site visits in terms of our agreement and closing the deals. Tasks & Activities Managing Sales & Presales Team Reviewing performance of sales and presales team Resolving issues pertaining to client queries and developing sales team’s & individual skillset Build, coach and motivate team to perform Conduct daily, weekly, monthly meetings Setting sales targets – weekly, monthly, quarterly, annual. Evaluate and implement processes/systems to support sales and growth Create a culture of constant feedback from team to our product, design, and marketing teams that ensure we are constantly building the best possible services and experiences for our customers Customer Experience Welcoming and greeting the customer. Delivering effective AV presentation as per SOP. Understanding the needs and problems if the customer. Giving appropriate solution to the customer’s problems. Facilitating site visit tour as per SOP. Answering the FAQ’s Handing the entire process from Registration to disbursement of payments from the customer. Maintain excellent customer service for existing clients. Collaborations Generating Influencer and Meeting them for collaboration. Registrations of Influencer and follow-up from New Leads. Closing Deal from the influencer source. Generating lead from the existing customers. By keeping follow-up with the existing clients. Customer relationship management Staying on top of the mind of customer through regular follow-ups, status update, information, value content Reviewing marketing and presales activity Preparation and timely submission of the Marketing Campaigns, customer feedback and performance of presales team, Highlighting issues in Marketing campaign, Presales communication. Highlighting if target audience is not as per our Product. Timely reviewing of all advertisement post on property portal and other Marketing platforms. Highlighting about the festive offer, Pre-Launch, Launch as per marketing analysis. Reporting Daily, Weekly, Monthly report submit to the management as per Matrix. Preparation of Customer case study after the site visit in brief as per SOP. Uploading the Case study on the drive along with name of the customer. Measurement Metrics Conversion: Maintaining a 10% + conversion of site visit to booking Conversion from influencer minimum 10 (site visit) monthly. Referral booking minimum 1 booking monthly. Booking conversion to Agreement and Payment Disbursements Lead response Time: Reducing the sales cycle length to reduce follow-up effort No. of deals: Closing 2 deals per month maintaining healthy profit margins Skills & Traits Objection Handling. Negotiation Closing the Deal. Rapport Building Customer handling Empathy Persuasion Effective communication Hold the position of sales with conviction Strong personality
Responsibilities: * Manage sales team & customer relationships * Close deals through negotiation & marketing strategies * Oversee residential real estate sales & marketing * Handle plot & villa sales with expertise Health insurance
To manage and develop new business for Samarth Estates by supporting the Pre-Sales and Sales team to achieve the targets. Servicing the customers needs & problems and delivering the best possible customer experience. Responsibility Deliverable : - Manage Team performance, Culture and productivity. Maintaining walk-in to conversion customer experience Collaborations with influencers (CA, bankers, Channel partners) & converting referrals from existing network. Reviewing marketing and presales activity to improve quality of lead Conducting Site visits in terms of our agreement and closing the deals. Tasks & Activities : - Managing Sales & Presales Team : - Reviewing performance of sales and presales team Resolving issues pertaining to client queries and developing sales teams & individual skillset Build, coach and motivate team to perform Conduct daily, weekly, monthly meetings Setting sales targets weekly, monthly, quarterly, annual. Evaluate and implement processes/systems to support sales and growth Create a culture of constant feedback from team to our product, design, and marketing teams that ensure we are constantly building the best possible services and experiences for our customers Customer Experience : - Welcoming and greeting the customer. Delivering effective AV presentation as per SOP. Understanding the needs and problems if the customer. Giving appropriate solution to the customers problems. Facilitating site visit tour as per SOP. Answering the FAQs Handing the entire process from Registration to disbursement of payments from the customer. Maintain excellent customer service for existing clients. Collaborations : - Generating Influencer and Meeting them for collaboration. Registrations of Influencer and follow-up from New Leads. Closing Deal from the influencer source. Generating lead from the existing customers. By keeping follow-up with the existing clients. Customer relationship management : - Staying on top of the mind of customer through regular follow-ups, status update, information, value content Reviewing marketing and presales activity : - Preparation and timely submission of the Marketing Campaigns, customer feedback and performance of presales team, Highlighting issues in Marketing campaign, Presales communication. Highlighting if target audience is not as per our Product. Timely reviewing of all advertisement post on property portal and other Marketing platforms. Highlighting about the festive offer, Pre-Launch, Launch as per marketing analysis. Reporting : - Daily, Weekly, Monthly report submit to the management as per Matrix. Preparation of Customer case study after the site visit in brief as per SOP. Uploading the Case study on the drive along with name of the customer. Measurement Metrics : - Conversion: Maintaining a 10% + conversion of site visit to booking Conversion from influencer minimum 10 (site visit) monthly. Referral booking minimum 1 booking monthly. Booking conversion to Agreement and Payment Disbursements Lead response Time : Reducing the sales cycle length to reduce follow-up effort No. of deals : Closing 2 deals per month maintaining healthy profit margins Skills & Traits : - Objection Handling. Negotiation Closing the Deal. Rapport Building Customer handling Empathy Persuasion Effective communication Hold the position of sales with conviction Strong personality