As the Field Service Operations Manager for blown-film and pipe-extrusion plants, your primary responsibility is to lead and oversee all field service operations to ensure maximum uptime, customer satisfaction, and continuous improvement. In this role, you will manage a team of service engineers and technicians, acting as the escalation point for critical breakdowns and coordinating global support when necessary. Building strong customer relationships and conducting quarterly business reviews will be essential aspects of your job. Additionally, implementing remote diagnostics to enhance efficiency and effectiveness will be a key focus area. To excel in this position, you should have at least 10 years of experience in heavy-industrial service leadership within the plastics, film, or pipe industry. A deep technical understanding of blown-film and pipe-extrusion plant design and troubleshooting is crucial, along with a proven track record of growing a service business. Strong communication skills and negotiation abilities in client-facing situations are essential qualities for success in this role. An engineering degree in Mechanical, Electrical, Plastics, or an equivalent field is required, and a willingness to travel is necessary to fulfill the responsibilities of the position. This challenging yet rewarding role offers a competitive compensation band ranging from $70,000 to $80,000 per month. If you are passionate about driving operational excellence, fostering customer relationships, and leading a team to success, this opportunity may be the perfect fit for you.,
Role Summary: Lead & oversee all field service operations for blown-film and pipe-extrusion plants, ensuring uptime, customer satisfaction, and continuous improvement. Key Responsibilities: Manage a team of service engineers & technicians Act as escalation point for critical breakdowns; coordinate global support Build strong customer relationships; conduct quarterly business reviews Implement remote diagnostics Qualifications & Experience: ≥ 10 years in heavy-industrial service leadership (plastics/film/pipe) Deep technical mastery of blown-film & pipe-extrusion plant design & troubleshooting Proven track record of growing a service business Excellent communicator in client-facing settings; strong negotiation skills Engineering degree (Mechanical/Electrical/Plastics) or equivalent Willingness to travel
Role Summary: Lead & oversee all field service operations for blown-film and pipe-extrusion plants, ensuring uptime, customer satisfaction, and continuous improvement. Key Responsibilities: Manage a team of service engineers & technicians Act as escalation point for critical breakdowns; coordinate global support Build strong customer relationships; conduct quarterly business reviews Implement remote diagnostics Qualifications & Experience: ? 10 years in heavy-industrial service leadership (plastics/film/pipe) Deep technical mastery of blown-film & pipe-extrusion plant design & troubleshooting Proven track record of growing a service business Excellent communicator in client-facing settings; strong negotiation skills Engineering degree (Mechanical/Electrical/Plastics) or equivalent Willingness to travel Show more Show less
a) Screw & Barrel Specialist Role Summary: Grow aftermarket & OEM sales for single/twin/conical screw & barrel assemblies. Key Responsibilities: Identify install-base customers; upsell spare parts & service plans Conduct technical presentations & ROI calculations Manage territory targets; maintain CRM hygiene Qualifications & Experience: 0–3 years in extrusion-parts sales or technical support (freshers welcome) Basic extrusion process knowledge; strong eagerness to learn Excellent interpersonal skills b) Machinery Specialist Role Summary: Drive sales of complete extrusion lines and turnkey solutions. Key Responsibilities: Qualify leads for new blown-film, pipe, profile, or compounding lines Coordinate with Applications & Service teams for proposals Attend customer site visits & RFQ processes Qualifications & Experience: 0–3 years in machinery sales or application engineering Strong technical curiosity; quick learner