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1 Job openings at Shivaradhy Projects and Engineers
Telecaller & Team Leader

New Delhi, Delhi, India

1 years

None Not disclosed

On-site

Full Time

Hiring Now: Telecaller & Team Leader – USA Night Shift Location: Rohini, Delhi Shift Timing: USA Night Shift (Indian Hours) Job Type: Full-Time We are expanding our team and looking for talented professionals to join us in two key roles: Telecaller and Team Leader – Telecalling for our USA night shift operations. If you're enthusiastic, goal-driven, and ready to work in a fast-paced environment, we want to hear from you! 🔹 Position 1: Telecaller (USA Night Shift) Responsibilities: Make outbound calls to potential customers in the US. Present services clearly and confidently. Update CRM with accurate call details and customer interactions. Follow call scripts and comply with company policies. Meet or exceed daily/weekly call and conversion targets. Handle objections and resolve basic customer concerns. Requirements: 1+ years of experience in outbound calling (international preferred). Excellent spoken English with clear articulation. Comfortable working night shifts (Indian time zones). Persuasive and customer-focused approach. Basic computer skills and familiarity with CRM tools. Freshers can apply. 🔹 Position 2: Team Leader – Telecalling (USA Night Shift) Responsibilities: Lead and supervise a team of telecallers focused on the US market. Set performance targets and monitor daily KPIs. Coach team members to improve communication and sales skills. Conduct quality checks and ensure compliance with call standards. Handle escalated calls and support team members as needed. Provide daily/weekly performance reports to management. Requirements: 2–4 years of experience in telecalling; at least 1 year in a leadership role. Strong team management and motivational skills. Fluent English communication, preferably with a neutral/American accent. Proven track record in meeting/exceeding team targets. Experience working USA shifts and using CRM or dialer tools. 💼 What We Offer: Competitive salary and performance-based incentives Growth opportunities within the company Friendly and supportive team environment Training and upskilling programs 📩 How to Apply: Interested candidates can send their updated resume to info@speprojects.com with the subject line "Application – Telecaller" or "Application – Team Leader" , depending on the role.

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