Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.
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Company Reviews
Udaya Venkata Suryanarayana Koppineedi
3 weeks ago
one of the worst courier service company i have ever seen in my life. please change your delivery boys. first try to maintain communication with cust...
Krupa Jyothi
4 months ago
I ordered nov 7 th 2024. That order reached in my area in 30 th nov. Today 12 th December 2024. But not delivered and delivery boy is not attempt my a...
Rinku Yadav
4 months ago
It's worst experience with shiprocket I got cheated with the wrong product delivery after complaining I was told to return the product and get refund ...
Mohammed SAMIUDDIN
3 months ago
worst service.. no one contacted or delivery attempt, but my shipment delayed saying customer refused to accept the order
Ananya Pasupuleti
9 months ago
Absolutely pathetic service. This is the third time I've had to endure such abysmal service from Shiprocket. Every single time, I get text updates cla...
Moumita Sen
a year ago
My package was supposed to deliver on 1st September. Today is 6th. Neither I have received my package nor any communication. Upon messaging them , I j...
Dharani Adi
9 months ago
Carefull with these people, i have mistakenly given extra cash for my delivery and before realizing he just jimped off didnt bothered to pick the call...
Santhi Swaroop
a year ago
When I ordered boat air dopes earbuds on the boat website they shipped through shiprocket and when it reached destination they are telling me my addre...
Surya luxhara
a year ago
These guys just does all fake promises, If your trust these people for your shipment, your customers will never ever trust you Again. You schedule pic...
annavaram babu
6 months ago
Ship rocket delivered item bad condition In customer delivery person behavior was reckless at delivery time take an action on him
Ramarthi Vamshi
a year ago
Worst experience with ship rocket. Delivery boy calls at 11pm in the night to deliver the product. If we won't receive in any circumstances he just up...
Parameshwar Tandia
a year ago
Dealing with Shiprocket courier in over confidence may give you a big jolt, as their service is totally dubious. I have been cheated by RS 2598 recen...
Chaitanya Palanki
7 months ago
Worst service by Shiprocket Product got damage there is no proper response from the Shiprocket customer care, very reckless service from customer supp...
JOSHUA SUNAD
a year ago
No communication between customer and delivery people. They'll deliver you the order whenever they feel like bringing.. from last 2 days my order deli...
Mounika Dhulipala
a year ago
Worst experience! Huge loss in business because of ship-rocket. Its a fraud brand that doesn’t resolve and order gets lost every time and no return of...
Lkoti Katarki
2 years ago
No contact details of delivery person. I'm getting messages that I refused the delivery. This happened twice. Item reached to my town 4 days back. No ...
madhuri sreelatha
5 months ago
It's worst experience with shiprocket I got cheated with the wrong product delivery after complaining I was told to return the product and get refund ...
Allan HR
a year ago
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Nagaboina Chetan
a year ago
i am a zomato rider, i order a zomato winter jacket on 20nov2023 zomato app after some time it transfer to shiprocket deliveries in shiprocket trackin...
Sai Aditya
2 months ago
Too worst experience with shipricket couriers service
vinay varma
a year ago
Fraud courier he didn't call me but put my delivery status as unreachable i want to file a complaint on this courier center and will inform you the ne...
Naresh C
8 months ago
From 3 products they delivered only 1 product, no contact with the customer. Worst service
Dikshit Tallapragada
4 years ago
Pathetic service. Few shipments got delayed for more than a month and the ShipRocket team never bothered even after many escalations. They're shameles...
Mukkara Sudhakar Reddy
2 years ago
Showing same status from last 4 days. If I open chat box, I am getting very few options. Want to talk to customer care but I am getting sign in page. ...
rama krishna
a year ago
Waste courier services, don't trust these guys. No proper response and no proper customer care. If you depend on these guys and make promise to your c...
Khaja Saeed Sarwar
a year ago
These are smart fraud company... They r tie up with some spam manufactures.. they sell their product online through social media podiums but fails to ...
Sudha Madhavi
a year ago
Worst service, my order has been delayed and I lost hope that I am ever going to get it. No contact from delivery person and the orders are delayed fo...
phonecases pop
4 years ago
109178965702 from last 11 days no respond on this this people are not even answering us what …
RODDAM Krishnamurthy sastry
6 months ago
Chi thu dustbin is better than this ship rocket not ship rocket ship bulla cart
Ganga Santosh
a year ago
Worst services i have ever seen .Please never opt for this .they are not capable of doing the work which they are doing . they wont pick up the order...
Rajender Reddy Mothe
a year ago
They are playing cheep tricks and they sent wrong order worth of nothing and took 999 rs. Now no one is responding and no whatsup response. I have boo...
lakshman balaji
4 years ago
Had a very bad experience..... We shipped 7 packages through shiprocket to mysur,gudiyatham,ranchi,chintamani and ambur. Unfortunately, our customers ...
shiek kaleem
2 years ago
Biggest fraud delivery service... please don't take delivery if u see the name shiprocket.. They cheated my sister of rs 3000 by sending a cheap cloth...
Sruthi Kasturi
a year ago
Useless service. There is no delivery agent contact number and the status just shows as undelivered due to customer's residence is closed. No proper c...
priya Varshini
5 months ago
I got wrong item.I lose 1100/- in this .
Tasneem Arsiwala
3 months ago
They couriered me torn clothes
ABHAY PATEL
2 months ago
I want refund
M aravindhan M aravindhan
9 months ago
M aravindhan battery southion
prasad Telugu channel
a year ago
Wrist ship rocket,with weight,thay can create weight over dispute,thay are not do genuine business,thay cheted to seller,dotn connect ship rocket ur...
Anand Mrx
a year ago
0" stars worst service I waited 10 days for delivery but I didn't get 1 call from this worst services …
Imran Asghar
2 years ago
I seriously wonder there would have something below 1 star, these guys are such a headache may be good for sellers and sender and very bad as customer...
Akash Das
a year ago
Any goods no purchase this site because no customer care response, no seller response, no delivery boy response, no time limit I say 1 line this comp...
Rathod Naveen
a year ago
How bad this .. Once ordered something They doesn't respond Don't pay money for this kind of blady useless delivery Apps
vidushi katiyar
a year ago
Product is not getting delivered twice. It shows out of delivery still not delivery attempt happens
SRIJA
a year ago
They never seem to deliver products, rather tell that recipient is unavailable.. fraudulent service
ashwin cheela
3 years ago
Worst courier service ever experienced They give any contact details or local address and also don’t give the status if delivery to the buyers …
Riyaz Riyaz
3 years ago
Very very poor service. Delivery person does not to deliver courier and says your mobile number was out of coverage area or not reachable.......and ju...
COVID 19
a year ago
WITHOUT ANY REASON DELIVERY BOY STUPID REJECTED MY ORDER ID 20976
Abhi Kiran
2 years ago
They never respond to mails. They are picking up products from frauds and delivering to customers and cheating customers. They don't give sellers deta...
Sriman Dasari
3 years ago
They cheated me by taking money from both me and my wife now they are not at all responding plz don't suggest these courier they are cheaters
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