Shift Supervisor

As a Supervisor Airport Parking at Kempegowda International Airport Limited (BIAL), you will be responsible for overseeing the daily operations of the airport's parking facilities. Your role will involve ensuring efficient management of parking spaces, adherence to safety protocols, and delivery of exceptional customer service to passengers and visitors. Key Responsibilities: - Operational Management: Supervise the daily activities of parking operations, ensuring optimal utilization of parking spaces and smooth traffic flow. - Staff Supervision: Manage parking staff by scheduling shifts, conducting performance evaluations, and providing training to uphold high service standards. - Customer Service: Address customer inquiries and resolve complaints promptly to ensure a positive experience for all users of the parking facilities. - Safety and Compliance: Monitor and enforce safety protocols within the parking areas, ensuring compliance with airport regulations and industry standards. - Maintenance Oversight: Coordinate with maintenance teams to ensure cleanliness and upkeep of parking facilities, including regular inspections and prompt issue resolution. - Reporting: Maintain accurate records of parking operations, incidents, and staff activities, preparing reports for senior management as required. Qualifications & Skills: - Education: Any degree - Experience: Fresher or experienced - Skills: - Strong leadership and team management abilities. - Excellent communication and interpersonal skills. - Proficiency in parking management software and Microsoft Office Suite. - Ability to handle emergencies and make quick decisions under pressure. - Knowledge of airport safety and security regulations. Working Conditions: - Location: Kempegowda International Airport, Bangalore - Hours: Rotating shifts, including nights, weekends, and holidays, to ensure 24/7 operational coverage. - Physical Requirements: Ability to stand for extended periods, conduct inspections, and respond to emergencies promptly. Benefits: - Paid sick time - Provident Fund - Performance bonus Work Location: In person Expected Start Date: 20/06/2025,