SFDC Product Owner

Role: SFDC Product Owner

Responsibilities:

• To gather design inputs from cross-functional stakeholders, including product management, billing, development, customer support, IT/Imaging operations, billing, scrum master, project management, and development team members.
• To lead or participate in software scrum ceremonies and associated meetings and communications to stakeholders.
• Managing requirements, use cases, documentation, and user stories for the current sprint as well as refining and preparing for subsequent sprints.
• Software release planning & tracking. Build, refine, and maintain the product backlog.
• Responsible for user story definition, writing acceptance criteria, providing clarifications.
• Provide input on test strategy and test cases, being an advocate of quality solutions that meet or exceed defined customer expectations.
• Perform reviews with internal stakeholders throughout the design lifecycle to ensure alignment on solution designs and requirements.
• Prioritized backlog, grooming, user story definition and Agile support: either individually, or in partnership with stakeholders, create, maintain, and prioritize a well-defined backlog with requirements for work and project management features and capabilities which can be easily understood by the development team.
• schedule and within budget. Lead, collaborate with, and motivate a cross-functional team of stakeholders, project managers, scrum masters, business analysts, developers, and testers to build, execute and release features in alignment with strategic programs and automation initiatives.
• Testing and deployment: Review and support the development of user acceptance test plans with the development teams to ensure a quality and defect free deliverable to the users.
• User training and change management: Collaborating with subject matter experts and managers to create clear and concise training materials and procedures with the appropriate amount of detail, and process-maps, to train our users and stakeholders.
• Develop change management plans and socialization efforts to support adoption and ensure business readiness for new and enhanced tools, processes, and functions.

Experience: 4 years to 9 years