Job
Description
As a SFDC Architect at NTT DATA, your role will involve designing scalable Salesforce solutions, leading architecture discussions, and integrating Salesforce with enterprise applications. Your responsibilities will include: - Defining end-to-end Salesforce architecture for Service Cloud and related modules. - Leading the design and implementation of integrations between Salesforce and external systems using REST/SOAP APIs, middleware like Mulesoft, Dell Boomi, and Informatica. - Providing technical leadership in Salesforce best practices, data modeling, security, and performance optimization. - Collaborating with business stakeholders, product owners, and developers to align architecture with business needs. - Ensuring adherence to Salesforce architecture principles, integration standards, and coding best practices. - Conducting design and code reviews to ensure high-quality technical deliverables. - Defining governance frameworks for Salesforce releases and integrations. - Supporting pre-sales and solutioning activities by contributing to proposals, solution demos, and technical documentation. Required Skills & Qualifications: - Bachelors or Masters degree in Computer Science, IT, or related field. - 10+ years of IT experience, with 5+ years in Salesforce architecture. - Proven expertise in Salesforce Service Cloud, Omni-Channel, Knowledge, Case Management, and CTI integrations. - Strong experience with Salesforce integrations using REST, SOAP, and middleware platforms like Mulesoft, Dell Boomi, Informatica, Jitterbit. - Deep understanding of Salesforce data model, Apex, Lightning Components, Flows, and security model. - Experience with CI/CD, DevOps practices (Copado, Git, Jenkins, Azure DevOps). - Strong knowledge of enterprise architecture frameworks and integration patterns. - Excellent communication and leadership skills, with the ability to influence both technical and business stakeholders. Good to Have: - Salesforce Certified Technical Architect (CTA) or progress toward CTA. - Certifications such as Salesforce Integration Architect, Application Architect, or System Architect. - Experience in multi-cloud implementations (Sales, Service, Marketing, Experience Cloud). - Knowledge of event-driven architecture and asynchronous integrations (Platform Events, Kafka). - Exposure to industry-specific solutions like Financial Services Cloud, Health Cloud. About NTT DATA: NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. With experts in more than 50 countries, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is dedicated to moving organizations and society confidently into the digital future through R&D investments. Visit us at us.nttdata.com. As a SFDC Architect at NTT DATA, your role will involve designing scalable Salesforce solutions, leading architecture discussions, and integrating Salesforce with enterprise applications. Your responsibilities will include: - Defining end-to-end Salesforce architecture for Service Cloud and related modules. - Leading the design and implementation of integrations between Salesforce and external systems using REST/SOAP APIs, middleware like Mulesoft, Dell Boomi, and Informatica. - Providing technical leadership in Salesforce best practices, data modeling, security, and performance optimization. - Collaborating with business stakeholders, product owners, and developers to align architecture with business needs. - Ensuring adherence to Salesforce architecture principles, integration standards, and coding best practices. - Conducting design and code reviews to ensure high-quality technical deliverables. - Defining governance frameworks for Salesforce releases and integrations. - Supporting pre-sales and solutioning activities by contributing to proposals, solution demos, and technical documentation. Required Skills & Qualifications: - Bachelors or Masters degree in Computer Science, IT, or related field. - 10+ years of IT experience, with 5+ years in Salesforce architecture. - Proven expertise in Salesforce Service Cloud, Omni-Channel, Knowledge, Case Management, and CTI integrations. - Strong experience with Salesforce integrations using REST, SOAP, and middleware platforms like Mulesoft, Dell Boomi, Informatica, Jitterbit. - Deep understanding of Salesforce data model, Apex, Lightning Components, Flows, and security model. - Experience with CI/CD, DevOps practices (Copado, Git, Jenkins, Azure DevOps). - Strong knowledge of enterprise architecture frameworks and integration patterns. - Excellent communication and leadership skills, with the ability to influence both technical and business stakeholders. Good to Have: - Salesforce Certif
