Services Operations & KPI Intern

Addressing the climate crisis is an urgent global priority, and at GE Vernova, we take our responsibility seriously. That is the singular mission of GE Vernova: to continue electrifying the world while simultaneously working to help decarbonize it.Vernova PurposeCome and join our powerful, unified force with the energy to change the world.Our mission is BIG. Our TRANSFORMATION is key bringing the right businesses together to LEAD the ENERGY TRANSITION. Our TEAMis ready.What impact you'll makeAs an Intern of the Power Conversion & Storage (PCS) Global Services team, you will be an active contributor to support regional organizations (P&Ls) to improve their service commercial performance. Carry out multiple analysis to support GE Power Conversion's services growth strategy.

What you'll do (Job Responsibilities)

• Monitor and report out Services KPI/TTI and support regions to perform analytics and understand areas of improvement
• Interact with key stakeholders to develop salesforce reports, dashboards and drive the adoption of SmartGROW to enable better insights
• Work with product leader to review and update our Services SAS in SFDC Smartgrow
• Support regional organization (P&Ls) to improve their commercial campaign performance/ grow volume of customer order achieved.
• Driving campaign process adherence across regions/people & continuous improvement.
• Perform analytics on SAS, installed base & campaigns launched to enable effectiveness.
• Ensure projects with Service handover completed are fully updated in ServiceMax
• Drive adoption of 360 customer portal by working with P&Ls
  

What You'll Bring (Basic Qualifications)

• Bachelor's Degree in Engineering from an accredited college or university
• Proficient in Microsoft Excel, Power BI & Tableau to produce numerical analysis and dashboards
• Very numerate
• Ability to understand complex commercial issues and communicate them simply
• Strong interpersonal & leadership skills, ability to work with people from different functions or regions.
• Fluent in English with strong writing & communication skills
  

What Will Make You Stand Out (Desired Qualifications)

• Ability to embrace change, be flexible and creative, solution oriented.
• Self-motivated and able to work effectively in a matrixed, globally based teams
  

Additional Information

Relocation Assistance Provided:

No