ServiceNow QA Engineer

NTT DATA is looking for a skilled ServiceNow QA Engineer to join their team in Pune, Maharashtra, India. As a ServiceNow QA Engineer, you will be responsible for ensuring the quality and functionality of ServiceNow applications. Your role will involve designing, executing, and automating test cases to validate ServiceNow configurations, integrations, and workflows. You will need a strong understanding of the ServiceNow platform and software testing methodologies. Key Responsibilities: - Develop and execute test plans, test cases, and test scripts for ServiceNow applications. - Perform functional, regression, integration, and user acceptance testing (UAT) for ServiceNow modules. - Identify, document, and track defects in a defect management tool. - Collaborate with developers, business analysts, and stakeholders to ensure high-quality software delivery. - Validate ServiceNow configurations, workflows, business rules, and integrations. - Automate test cases using tools like Selenium, TestNG, or ServiceNow ATF. - Ensure compliance with ITIL and industry best practices. - Participate in Agile/Scrum ceremonies and provide feedback on system improvements. Technical Skills: - Strong knowledge of ServiceNow modules (ITSM, ITAM, VR, SIR, etc.). - Experience with ServiceNow ATF (Automated Test Framework). - Familiarity with test automation tools (Selenium, TestNG, JUnit, etc.). - Hands-on experience with API testing (Postman, SOAP, REST). - Understanding of scripting languages (JavaScript, Python) for automation. Required Qualifications: - Experience: 2+ years of experience in quality assurance and testing of ServiceNow applications. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. - Ability to work in an Agile/Scrum environment. - ServiceNow CSA or CAD certification. - Knowledge of ITIL processes. If you are passionate about quality assurance, testing, and ensuring the functionality of ServiceNow applications, and if you possess the required qualifications and skills, we encourage you to apply and be part of our forward-thinking and inclusive organization at NTT DATA.,