Posted:-1 days ago|
Platform:
Work from Office
Full Time
Looking for a strong QA Engineer with deep experience in ServiceNow IRM/GRC testing and ability to design UI/portal regression automation using Playwright. The role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing. Key Responsibilities • Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules. • Validate controls, risks, issues, assessments, workflows, and regulatory frameworks. • Test configurations including tables, ACLs, business rules, flows, UI policies, update sets. • Automate UI/portal regression using Playwright (preferred) or transferable automation skills (Cypress/Selenium/WebDriverIO). • Execute platform-aware testing during upgrade cycles and patch releases. • Perform cross-browser testing and E2E user journey validation with external apps. • Use ATF for basic platform validations. • Test REST/SOAP integrations and external data flows. Required Skills • 58+ years of QA; 3+ years ServiceNow testing (IRM/GRC preferred). • Strong automation experience with Playwright, or ability to ramp from Cypress/Selenium. • Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
Hands-on with tables, ACLs, flows, update sets, APIs, business rules. • Experience validating platform UI, Service Portal, Workspace UX. • Strong analytical, debugging, and communication skills. Nice to Have • ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF) • CI/CD experience (GitHub/Jenkins/Azure DevOps) • Experience with domain-separated instances
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