ServiceNow Developer

You should have a minimum of 5 years of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool, with a total experience in the ITSM space of 12-15 years desired. Your responsibilities will include working on Web Services Integration (SOAP, REST) and administering a ServiceNow instance, which involves tasks such as delegating groups, modifying CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of existing solutions. You should have expertise in ServiceNow modules such as ITSM, HRSD, and GRC, and be proficient in scripting, tool configuration, design work, technical configuration, and deployment within the ServiceNow platform. Furthermore, you should be capable of developing or customizing core applications like Incident, Problem, Change, Service Catalog, and ESM applications. Proficiency in programming languages like JavaScript, Angular JS, Java, Python, HTML, and XML is required. Excellent communication skills and a good understanding of the ITIL framework are essential for this role. Additionally, you will be expected to adapt existing methods and procedures to create solutions for complex requirements, lead a team of technical resources, and make decisions on complex problems using your judgment. The ability to manage multiple small to large-scale projects on ServiceNow is also a key aspect of this position.,