Servicenow Developer - FSM

LTIMindtree Limited

5 - 12 years

40 Lacs

bengaluru karnataka india

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

servicenow fsm servicenow best practices fsm features it service management (itsm) custom service portals

Work Mode

On-site

Job Type

Full Time

Job Description

highly experienced ServiceNow Lead

Key Responsibilities:

Lead the
end-to-end implementation
and
solution architecture
of ServiceNow FSM modules
Translate complex business requirements into scalable and maintainable technical solutions
Ensure alignment with
ServiceNow best practices
, standards, and security guidelines
Provide
technical consultation
to clients and internal teams
Guide the team in
designing, configuring, and customizing
FSM and related modules
Champion innovation and quality across all ServiceNow-related projects
Collaborate with stakeholders to drive
value delivery and adoption
of FSM features

Required Experience & Skills:

5+ years
of experience in implementing or architecting
ServiceNow solutions
Proven hands-on experience in
designing and implementing ServiceNow FSM
module
Experience with the following FSM features is essential:
Workforce and Resource Management
Work Order Management
Appointment Scheduling and Dispatch
Map-based and Calendar-based Dispatcher Views
Mobile App for FSM Agents
Surveys and Analytics
Asset and Inventory Management
Now Assist for FSM
Experience in implementing or integrating with:
IT Service Management (ITSM)
Custom Service Portals

Ideal Candidate Attributes:

Deep understanding of
ServiceNow platform capabilities, modules, and integration
options
Strong
technical leadership and consultation skills
Ability to manage complex integrations with
third-party technologies
Passion for delivering high-quality, innovative solutions in a client-facing environment

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