Servicenow Developer

Role ServiceNow Sr Developer with ServiceNow AI skillsKey Responsibilities

• Design, develop, and customize ServiceNow applications using

  server-side and client-side scripting

  .
• Implement and maintain

  business rules, Script Includes, UI Policies, Client Scripts, and UI Actions

  .
• Develop automation using

  Flow Designer, Decision Tables, and IntegrationHub

  .
• Build and maintain

  Import Sets, Transform Maps, and data normalization logic

  for ingesting data from multiple external sources.
• Implement and customize

  SLA definitions, Task SLAs, pause logic, and SLA-related calculations

  .
• Configure and extend

  ServiceNow AI and automation features

  , including:
• Intelligent Document Processing (IDP)
• Now Assist / Now LLM (prompt configuration and orchestration)
• Predictive Intelligence (classification, similarity, clustering where applicable)
• Develop

  custom logic for exception handling, validation, and reconciliation

  .
• Build reusable components and frameworks to support

  dynamic rule execution and data validation

  .
• Integrate ServiceNow with external systems using

  REST APIs, MID Server, and IntegrationHub spokes

  .
• Ensure solutions meet

  performance, security, and scalability standards

  .
• Support unit testing, system testing, UAT, and defect resolution.
• Adhere to coding standards, documentation practices, and platform governance guidelines.
• Collaborate closely with architects, analysts, and stakeholders to translate requirements into technical solutions.

Required Skills & ExperienceCore ServiceNow Development

• 8+ years of hands-on

  ServiceNow development experience

  .
• Strong proficiency in

  JavaScript

  within the ServiceNow platform.
• Extensive experience with:
• Business Rules
• Script Includes
• Client Scripts
• UI Policies and UI Actions
• Strong understanding of

  ServiceNow data model

  and table relationships.
• Experience on

  ServiceNow AI

  & automation

  capabilities and experience on configuring and extending

  ServiceNow AI and automation features

  , including:
• Intelligent Document Processing (IDP)
• Now Assist / Now LLM (prompt configuration and orchestration)
• Predictive Intelligence (classification, similarity, clustering where applicable)
• Website: https://ascendion.com/
• LinkedIn: https://www.linkedin.com/company/ascendion/posts/?feedView=all

AAVA