ServiceNow Certified Technical Architect

ServiceNow Certified Technical Architect (CTA)

Location: Pan India

Employment Type: Full-time

About the Role:

ServiceNow Certified Technical Architect (CTA)

Key Responsibilities:

• Own the overall

  ServiceNow architecture strategy

  , ensuring scalability, performance, and maintainability.
• Define and enforce

  architecture principles, design standards, and best practices

  across all ServiceNow implementations.
• Partner with business stakeholders, product owners, and IT leaders to translate business needs into technical solutions.
• Lead

  high-level design, solution workshops, and technical governance

  for ServiceNow initiatives.
• Provide oversight and mentorship to developers, solution architects, and technical consultants.
• Ensure

  integration strategy

  with enterprise systems and applications is consistent and secure.
• Stay current on

  ServiceNow product roadmap and releases

  , advising leadership on opportunities for optimization.

Required Skills & Experience:

• ServiceNow CTA certification

  (mandatory).
• 12+ years of IT experience, with at least 68 years in ServiceNow platform design and architecture.
• Strong experience across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, SecOps, IRM, etc.).
• Expertise in

  ServiceNow integrations, data architecture, and workflow design

  .
• Proven ability to lead technical teams, conduct design authority boards, and manage stakeholders.
• Strong knowledge of

  cloud-native architecture, ITIL processes, and enterprise governance frameworks

  .
• Excellent communication and presentation skills for both technical and business audiences.

Preferred Qualifications:

• Additional certifications (CIS in ITSM, HRSD, ITOM, CSM, etc.).
• Experience working with

  large-scale global ServiceNow implementations

  .
• Background in Agile/DevOps delivery models.
• Knowledge of enterprise security and compliance frameworks.

Why Join Us

• Opportunity to lead high-impact ServiceNow programs.
• Work with a highly skilled global team of architects and consultants.
• Exposure to cutting-edge ServiceNow products and enterprise-level digital transformation projects.