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Req ID: 126402 Remote Position: No Region: Asia Country: India State/Province: Chennai City: Guindy, Chennai General Overview Functional Area: Information Technology (ITM) Career Stream: IT Solutions (SOLN) Role: Associate (AST) Job Title: Associate, IT Solutions Job Code: AST-ITM-SOLN Job Level: Band 6 Direct/Indirect Indicator: Indirect Summary We are seeking a highly motivated and enthusiastic Fresh Graduate with a passion for technology to join our ServiceNow Center of Excellence as a Developer & Administrator. This is an excellent opportunity for a recent graduate to launch their IT career, gain hands-on experience with a leading cloud-based platform, and develop a diverse skillset in both ServiceNow development and administration. You will work alongside experienced professionals, contributing to the design, build, deployment, and maintenance of ServiceNow applications and workflows. Detailed Description Responsibilities: Participate in the full lifecycle of ServiceNow development, including requirements gathering, design, development, testing, and deployment. Assist in the configuration and customization of the ServiceNow platform, including forms, lists, workflows, business rules, UI policies, and notifications. Contribute to the development of custom applications and integrations within the ServiceNow environment using technologies such as JavaScript, GlideScript, and REST/SOAP APIs. Support the administration and maintenance of the ServiceNow platform, including user and group management, security configurations, and system updates. Troubleshoot and resolve ServiceNow-related issues, providing timely and effective support to end-users. Create and maintain technical documentation for ServiceNow configurations, customizations, and processes. Collaborate with cross-functional teams to understand business needs and translate them into technical solutions within ServiceNow.
