ServiceMax Developer

Greetings from TCS Human Resources Team!!

Dear Candidate,

Walk in Drive (In-Person Drive)

It is purely an in-person drive, where candidates are expected to be present in person for the process. It is

Walk In Drive details are as below:

Walk in Drive Date: 29thNov 2025

Registration Time: 9.00 AM to 1.00 PM

Venue: TCS Infopark Park, Kochi

Please forward the details to your friends, who are looking for a change in the above technologies and matching experience range.

Experience Range:-5-14Years

Skill:- ServiceMax Developer

Eligibility Criteria:

Minimum 15 years of full-time education (10th + 12th + 3 Years of Graduation).

Not more than 2 years of gap in education and employment.

Proper documents [relieving letter/Experience letter] from previous companies.

Things to Carry for interview: 1 copy of an updated resume, Government ID proof (original + Photocopy), 1 Passport size photo

JOB DESCRIBTION

Position Objectives:

The ServiceMax Developer should help build solutions on ServiceMax that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of ServiceMax product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce & ServiceMax platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.

Key Responsibilities:

• ServiceMax implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
• Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers
• Provide the necessary guidance to estimate user stories
• Clarify any ambiguity with the user story requirements and baseline the estimation
• Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams.
• Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
• Working with customers to analyze and resolve Salesforce and SERVICEMAX product related issues/requirements
• Participate in the full software development life cycle from technical design to development, testing and deployment.
• Design and develop solutions that best leverage the ServiceMax features to support critical business functions and meet project objectives, business requirements and customer goals
• Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
• Develop, test, and document custom development, integrations, and data migration elements of SERVICEMAX implementation.
• Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
• Provide thought & technology leadership on Field Service Management to customer & Practice

Qualifications, Experience & Specialist Skills:

Essential:

• Experience in at least one ServiceMax project is essential.
• Excellent understanding of Field service business Workforce Management, Asset Service Management, Warranty & Service Contract Management
• Salesforce Platform Architecture expertise
• Excellent knowledge of SERVICEMAX Configuration & Customization
• Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura) required.
• Integration skills
• 6+ years IT/FSM/SFDC experience preferable
• Minimum 4 years of experience as Salesforce Development Experience.
• Minimum 2 years experience on SERVICEMAX Configuration and development
• Experience with multiple Field Service Management products will be an added advantage

Experience in Lightning Web Components(LWC) development will be added advantage