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Major Incident Response Analyst

Capgemini Engineering

4.0 - 8.0 years

Chennai, All india

On-site

As an experienced IT Technical professional, you have the opportunity to join our Client, one of the United States largest insurers, in the role of a Technical Lead within the Infrastructure Shared Services (ISS) department. Your main focus will be on managing Incident and Problem Investigations. Here is a breakdown of what you can expect in this role: **Role Overview:** You will be responsible for handling Major Incident Management and Problem Management. This involves responding to production issues, monitoring system health, troubleshooting with relevant teams, identifying root causes, and implementing preventive measures to enhance service delivery. **Key Responsibilities:** - Manage Pro...

Posted 1 week ago

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