Service Owner SIAM Operations

About SKF

SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.

SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.

SKF Purpose Statement

Together, we re-imagine rotation for a better tomorrow.

By creating intelligent and clean solutions for people and the planet

JOB DESCRIPTION

Reports To: Head of Global IT & OT Infrastructure

Role Type: Individual Contributor

Location: Bangalore

Purpose of the role

Job Responsibilities

Skills And Knowledge Requirements:

• 1. Experience: Minimum 10 plus years’ experience in IT service management, with a focus on SIAM, Service Desk operations, or similar frameworks.
• 2. Certifications: Must be an ITIL expert. LEAN, Six-Sigma and SIAM certifications preferred.
• 3. Knowledge: In-depth knowledge of IT service management, best practices, SIAM frameworks and industry trends both product and service organization.

Certification (must)

• ITIL Expert

Education

• Bachelor’s or master’s degree in computer science, engineering, or related field.