Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Key Responsibilities
Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations.
Define and execute the ServiceNow development roadmap, aligning with organizational goals.
Collaborate with IT leadership and stakeholders to drive platform adoption and innovation.
Establish governance frameworks, coding standards, and security protocols for ServiceNow development.
Responsible for - design, development, and deplo yment of ServiceNow applications, service catalog items, workflows, and integrations along with effort & schedule estimates.
Provide technical solutions , design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules.
Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs.
Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes.
Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards.
Support the Operations /SRE team to m anage system upgrades, patching, and overall platform stability.
Work closely with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions.
Support the Transformation lead for continuous service improvement and Ops Lead for the platform m anagement activities i. e. EOL upgrades and Family updates.
Required Skills & Qualifications :
Technical Expertise:
- Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
- Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow.
- Proven experience in enterprise-wide integrations and ServiceNow architecture design.
- Experience in CI/CD, DevOps methodologies, and Agile/Scrum development.
Certifications
- ServiceNow Certified System Administrator (CSA),
- Certified Application Developer (CAD),
- Certified Implementation Specialist (CIS) is preferred.
Experience Required:
- Bachelors or masters degree in IT or Computer Science.
- 7 to 10 years of experience in ServiceNow development and leadership roles.
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Full-Time/Part-Time
Timings
India Business Unit
Job Family Group
Ameriprise Financial
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