Service Executive (Solar Inverter industry) | Surat & Ahmedabad

Position: Service Executive (Solar Inverter Industry)

Location: 1. Surat, 2. Ahmedabad

Company: Vsole Solar Energy Pvt. Ltd.

Job Responsibilities:

• Provide excellent after-sales service and support to customers who have purchased solar inverters.
• Identify and resolve technical issues with solar inverters and associated systems.
• Perform necessary field services, including installation, maintenance, and repairs.
• Diagnose and troubleshoot problems with inverter systems, including power conversion, grid connection, and component function.
• Build and maintain strong relationships with clients, distributors, and partners by providing prompt and effective support.
• Address escalated complaints and service requests to ensure timely resolution and improve overall service delivery.
• Offer technical guidance and support to customers and installation partners on the proper operation and maintenance of solar inverters.
• Maintain accurate records of service activities, customer interactions, and system performance.

Candidate requirement:

• Technical Knowledge: A good understanding of solar inverters, their function, and common issues is essential.
• Customer Service Skills: Strong communication, interpersonal, and problem-solving skills to manage client interactions effectively.
• Troubleshooting Abilities: The capacity to diagnose and resolve technical problems efficiently.
• Salary: 1,80,000 - 4,00,000 p.a.

Experience: 1-4 years in Solar Industry

To apply, send your resume to [email protected]

Job Type: Full-time

Pay: ₹15,000.00 - ₹33,000.00 per month

Work Location: In person