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Service Desk Specialist

Service Desk Specialist

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Capgemini

1 - 5 years

Noida Greater noida

Posted:11 hours ago

Job Description

Roles and Responsibilities

Provide technical support to end-users through phone, email, or in-person interactions.
Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals.
Manage service requests from initiation to resolution, ensuring timely delivery of services.
Collaborate with internal teams (e.g., IT department) to resolve complex technical issues.
Maintain accurate records of all incidents and actions taken during the incident lifecycle.

Skills Required

IT service desk IT services Service desk Desktop Desk Desktop support

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Work Mode

Hybrid

Job Type

Full Time

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Capgemini

IT Services and IT Consulting

Paris France

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Service Desk Specialist