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Service Delivery Manager - Coimbatore / Coonoor / Pondicherry / Trichy

1 - 5 years

3 - 4 Lacs

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Details


Responsible for Sales of branch clients & Servicing walk-in-customers, handling queries, information on different products and services, handling front desks when needed and actively working on operation processes of the bank.



  • Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.
  • Looking after client servicing at the branch lobby
  • Checking KYC documents on new client Account opening forms.
  • Onboarding of new acquired clients through welcome call and audit on sales process.
  • Managing TAT for all service & operational transactions
  • Activation of clients on net banking and other non-branch channels.
  • Business lead generation and passing to relevant sales channel.
  • Managing overall client satisfaction score card for the branch.
  • Authorization & audit checks for all operation transactions

Candidate Specifications


  • Any graduate with prior BFSI experience of 1 - 5 years (Must)

  • Aged below 32 years (Must)


Locations


  • Coonoor
  • Sundarapuram Coimbatore
  • Trichy Cantonment
  • Theni
  • Sivakasi
  • Pondicherry
  • Vellore
  • Kadampuliyur

gopiraman.m@indusind.com