Service Delivery Line Manager

Service Delivery Line Manager

What You Will Do: Key Responsibilities

• Bring

  12+ years of relevant Windows and VMware administration experience

  gained in a medium to large, complex, highly process-oriented global IT infrastructure environment, with a minimum of

  3 years in a technical lead or technical manager role

  .
• Leverage

  proven leadership experience managing technical teams

  , ideally within the context of VMware vSphere, vCenter, and other VMware technologies.
• Apply expertise in

  virtualization technologies and managing virtualized environments

  using VMware ESXi, vSphere, and vSAN.
• Utilize strong expertise in

  Windows Server management

  (Active Directory, DNS, Group Policy, etc.).
• Apply knowledge of

  ITIL Processes

  like Incident, Change, Problem, and Capacity management.
• Demonstrate strong proficiency in the

  VMware vSphere suite

  (ESXi, vCenter, vMotion, HA, DRS).
• Showcase expertise in

  Windows Server administration, deployment, and troubleshooting

  .
• Be proficient in

  PowerShell or other automation tools

  for managing Windows and VMware environments.
• Exhibit familiarity with

  networking concepts

  (IP addressing, DNS, routing, firewalls).
• Apply experience with

  backup and disaster recovery planning

  for virtualized environments.
• Utilize knowledge of

  storage solutions

  (SAN, NAS, vSAN) in VMware environments.

The Skills You Bring: Required Qualifications

• Excellent leadership, communication, and interpersonal skills

  .
• Strong

  problem-solving capabilities

  and attention to detail.
• Ability to

  prioritize tasks and manage multiple projects simultaneously

  .

• Client-focused

  with a commitment to customer satisfaction and technical excellence.
• Strong

  organizational and time management skills

  , with a focus on delivering results.

Preferred Qualifications:

• Experience with

  cloud technologies

  (e.g., Nutanix, AWS, Azure) is a significant plus.
• Experience in

  cloud integration and hybrid cloud solutions

  is beneficial.