Service Coordinator Operations

Technokart Infosolution Private Limited

0 years

1 - 2 Lacs

Swargate, Pune, Maharashtra

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Microsoft Outlook Customer service English Data entry In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Act as the first point of contact for customers reporting breakdowns or technical issues with power solutions and Video Solutions (UPS, batteries, inverters, etc.).
Log, prioritize, and assign service requests to the appropriate technicians based on urgency, location, and required expertise.
Ensure all service requests are tracked and followed up on, providing updates to customers regarding the status of their issues.
Freshers with MS Excel, MS Outlook, Mail Drafting and Good English communication skills are also WELCOME.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift
Fixed shift

Work Location: In person

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