Team Lead - Technical Services Brakes India

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a candidate interested in the position at Brakes India, you will be responsible for setting up and ensuring the smooth operation of BI/Franchise-owned Authorized Service Centers (ASCs) across designated regions. Your role will involve adherence to company standards and delivering high-quality service for Air Brake Parts, ADB Parts, Clutch Booster segments, and potentially other future product lines. **Key Responsibilities:** - **ASC Setup & Franchise Management** - Scout and identify suitable franchise partners in various cities within the region. - Finalize appropriate locations for setup of BI-owned Service Centers. - Prepare detailed reports for management approval regarding franchise ...

Posted 4 weeks ago

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Customer Experience Manager (12+ yrs, Gurgaon) Michael Page

12.0 - 14.0 years

0 Lacs

gurgaon, haryana, india

On-site

Opportunity to work with a global brand Opportunity to work in a high visibility leadership role Job Description Develop and implement the OE service strategy aligned with overall business objectives and requirements. Collaborate with R&D, regional heads, and field teams to support new product testing and gather performance feedback on new and existing vehicle platforms. Initiate product surveys and Voice of Customer (VOC) studies to enhance products and processes, ensuring alignment with marketing, quality, and R&D functions. Build and maintain strong relationships with senior service leadership at OEMs to strengthen service presence and drive collaboration. Support participation in joint c...

Posted 2 months ago

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