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Capgemini
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Service Asset and Configuration Management

Service Asset and Configuration Management

Capgemini

12 - 16 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

it asset management configuration management service level management change management incident management problem management change management innovation cloud security automation configuration management database cmdb itilbased service management practices service delivery governance

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for IT asset management, configuration management, and service level management. Your role will involve maintaining accurate records of IT assets, including hardware, software, and related documentation. You will ensure that configuration items (CIs) are identified, controlled, and maintained throughout their lifecycle. Key Responsibilities: - Manage the Configuration Management Database (CMDB) to ensure data integrity and accuracy - Collaborate with the Change Management team to assess the impact of changes on IT assets and configurations - Ensure compliance with internal policies and external regulations - Conduct regular audits to verify the accuracy of asset and configuration data Qualifications Required: - 12 to 15 years of experience in SACM - Proficiency in ITIL-based service management practices - Strong expertise in incident, problem, and change management - Good understanding of service delivery governance Additional Company Details: Capgemini is a global business and technology transformation partner, with a diverse group of 340,000 team members in more than 50 countries. With a strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. The company focuses on innovation, cloud, security, and automation, offering an inclusive culture and a strong support system.,

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Capgemini

IT Services and IT Consulting

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Service Asset and Configuration Management