Service Advisor

As a Service Advisor at WSL Automobile in Mohali, your role involves greeting customers and directing them to available mechanics. You will consult with mechanics about necessary repairs and explore possible alternatives to expensive fixes. Providing customers with information on warranty protections, cost-saving opportunities, and the benefits of trading in versus repairing their vehicle will be a key responsibility. Additionally, you will be responsible for calling customers to update them on service changes or car pick-up times. Your goal will be to maintain positive customer relationships to encourage repeat business. Key Responsibilities: - Greet customers and direct them to available mechanics - Consult with mechanics regarding necessary repairs and explore alternatives - Provide customers with information on warranty protections, cost-saving opportunities, and advantages of trading in versus fixing their car - Call customers to advise them about service changes or car pick-up times - Maintain positive customer relationships to ensure repeat business Qualifications Required: - ITI or any Diploma in ME/Automobiles If you are interested in this full-time position at WSL Automobile, please apply by sending your resume to hr@wslindia.com. The work location for this role is in person.,