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Posted:16 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Swiss Group India Pvt Ltd is India's leading retail group specializing in Luxury and Fashion Watches and related accessories, as well as apparels. Located in Ernakulam, the company offers a wide range of high-quality products and services to its customers.

Role Description

This is a full-time on-site role for a Service Advisor at Swiss Group India Pvt Ltd. The Service Advisor will be responsible for providing customer-focused service, ensuring customer satisfaction, handling aftersales inquiries, and maintaining effective communication with clients.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Customer-focused Service and Communication skills
  • Aftersales experience
  • Strong interpersonal and problem-solving skills
  • Previous experience in a similar role is a plus
  • Ability to work well in a team environment
  • High school diploma or equivalent

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